Mirrium K
@mirriumk
Detail-oriented customer support-minded A-level graduate focused on clear communication and reliable day-to-day service.
United KingdomWhat I'm looking for
I’m a motivated and organised A-level graduate with experience supporting daily operations in a busy environment through volunteering and leadership roles. I’m skilled in managing multiple tasks, maintaining accurate records, and communicating effectively with a wide range of people.
I’m confident handling customer enquiries by phone, email, and face-to-face, and I work hard to explain information clearly while building positive relationships. I use initiative to resolve issues independently, remaining calm and professional when priorities compete.
Through volunteering at Ellenore Charity Shop and leadership experiences at school, I’ve strengthened my organisation and attention to detail—prioritising workload, checking and advising on stock availability, restocking and pricing/tagging items, and keeping a clean, well-presented environment. I also enjoy mentoring, providing one-to-one guidance, and helping others develop confidence and resilience.
Experience
Work history, roles, and key accomplishments
Charity Shop Volunteer
Ellenore Charity Shop
Dec 2025 - Present (7 months)
Volunteering 3 days a week to support day-to-day retail operations, including assisting customers and providing product information. Responsible for advising on stock availability, restocking shelves, pricing/tagging items, preparing items for sale, and keeping the shop and storage areas clean and well-organised.
Peer Mentor
Denefield School
Sep 2023 - Jul 2024 (10 months)
Served as a Sixth Form peer mentor supporting younger students by listening to concerns and providing one-to-one guidance. Encouraged confidence and resilience, helping motivate students to achieve their goals.
Head Girl
King's Academy Prospect
Sep 2019 - Jul 2022 (2 years 10 months)
Acted as a key liaison between students and faculty by communicating student perspectives on school issues. Partnered with teachers and students to develop and implement solutions and helped organise school events to support representation and community engagement.
Education
Degrees, certifications, and relevant coursework
Denefield School
AQA Mathematics (GCSE), Mathematics
2023 - 2025
Grade: Grade 4
Activities and societies: Peer Mentor (Sep 2023 to Jul 2024): supported younger students through one-to-one guidance, listening to concerns, and encouraging confidence and resilience.
Completed AQA Mathematics (GCSE) at Denefield School and achieved a grade 4.
Denefield School
BTEC Level 3 Business Studies, Business Studies
2023 - 2025
Completed BTEC Level 3 Business Studies at Denefield School; the grade is not specified in the provided details.
Denefield School
BTEC Level 3 Travel and Tourism, Travel and Tourism
2023 - 2025
Completed BTEC Level 3 Travel and Tourism at Denefield School; the grade is not specified in the provided details.
Denefield School
BTEC Level 3 Health and Social Care, Health and Social Care
2023 - 2025
Completed BTEC Level 3 Health and Social Care at Denefield School; the grade is not specified in the provided details.
King's Academy Prospect
AQA English Literature (GCSE), English Literature
2018 - 2023
Grade: Grade 4
Activities and societies: Head Girl (Sep 2019 to Jul 2022): acted as a liaison between students and faculty, communicated student perspectives, and helped develop and implement solutions with teachers and students.
Completed AQA English Literature (GCSE) at King's Academy Prospect and achieved a grade 4.
King's Academy Prospect
AQA English Language (GCSE), English Language
2018 - 2023
Grade: Grade 3
Completed AQA English Language (GCSE) at King's Academy Prospect and achieved a grade 3.
King's Academy Prospect
AQA Combined Science (GCSE), Combined Science
2018 - 2023
Grade: Grades 3, 4
Completed AQA Combined Science (GCSE) at King's Academy Prospect and achieved grades 3 and 4.
King's Academy Prospect
BTEC Level 2 Health and Social Care, Health and Social Care
2018 - 2023
Grade: Merit
Completed BTEC Level 2 Health and Social Care at King's Academy Prospect and achieved a Merit.
King's Academy Prospect
History (GCSE), History
2018 - 2023
Grade: Grade 2
Completed History (GCSE) at King's Academy Prospect and achieved a grade 2.
King's Academy Prospect
German (GCSE), German
2018 - 2023
Grade: Grade 3
Completed German (GCSE) at King's Academy Prospect and achieved a grade 3.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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