Open to opportunities

Miranda Mackenzie

@mirandamackenzie

Message

I translate strategy into scalable operations, financial savings, and successful organizational transformation.

United States

Message

What I'm looking for

I'm looking to lead strategic execution, operational transformation, and scalable systems in complex organizations where I can turn ambiguity into practical, sustainable results.

I've translated strategy into execution across complex, multi-entity organizations for more than 20 years. At The Kraft Group, I lead HR operations across 24 domestic and international companies, aligning benefits, compensation, HRIS, payroll, and shared services with business strategy and growth.

I implemented a self-insured health plan and captive strategy that generated approximately $5M in annual savings, and I led human-capital and operational transitions for six acquisitions and four divestitures. I build practical operating models, analytics, and process-improvement tools that strengthen decision-making, compliance, audit readiness, and organizational visibility.

Previously at Dartmouth-Hitchcock Medical Center, I managed an approximately $300M annual benefits budget supporting more than 10,000 employees and administration associated with approximately $3B in retirement liabilities. My health-plan, affiliate-integration, value-based design, pension, and retirement strategies were estimated to generate approximately $100M in savings over seven years.

I've also brought financial analysis experience from Circuit City and teach business, human resources, finance, data management, analytics, and technology as an adjunct professor at Champlain College. I thrive in ambiguous, high-stakes environments where cross-functional leadership, systems thinking, and disciplined execution create sustainable results.

Experience

Work history, roles, and key accomplishments

Current

Adjunct Professor – Business Programs

Current

Champlain College

Jan 2018 - Present (8 years 9 months)

Teach graduate and undergraduate courses spanning management, human resources, organizational behavior, finance, data management, analytics, and technology; translate complex business challenges into applied learning and decision-making. Design and redesign curriculum, projects, systems, and assessments; mentor students in leadership, career readiness, problem solving, and professional development

Teaching Curriculum Design Management Human Resources Organizational Behavior Finance Data Management Analytics Technology Mentor Leadership Development Career Readiness

Senior Director, Human Resources Operations

The Kraft Group

Jan 2019 - Jan 2026 (7 years)

Led Benefits, Compensation, HRIS, Payroll, and HR Shared Services across 24 domestic and international companies, aligning operating infrastructure with business strategy, financial stewardship, compliance, and growth. Implemented a self-insured health plan and captive strategy generating approximately $5M in annual savings.

Benefits Administration Compensation HRIS Payroll HR Shared Services Strategic Planning Financial Forecasting Workforce Analytics Restructuring Change Management Self Insurance Data Visualization Process Improvement M&A Integration AI In HR Excel Six Sigma Leadership Development

Director, Benefits Administration & HR Systems

Dartmouth-Hitchcock Medical Center

Jan 2010 - Jan 2019 (9 years)

Managed an approximately $300M annual benefits budget supporting 10,000+ employees and administration associated with approximately $3B in retirement liabilities. Designed and implemented strategies estimated to generate approximately $100M in savings over seven years through health-plan redesign, affiliate integration, value-based design, pension changes, and retirement strategy.

Benefits Administration HR systems Budget Management Affiliate Pension Management Retirement Planning Incident Command Lean Six Sigma Analytics Compliance Operational Efficiency Customer Service

Benefits Administrator

Dartmouth College

Jan 2007 - Jan 2010 (3 years)

Developed procedures and systems to improve operational efficiency, consistency, and compliance; conducted benchmarking and business research to support program and policy decisions. Partnered across functions to resolve complex operational issues and delivered management education on employment law, benefits, and organizational transitions.

Benefits Administration Process Improvement Compliance Benchmarking Business Research Management Education Employment Law

Financial Analyst

Circuit City, Inc.

Jan 2004 - Jan 2007 (3 years)

Performed financial reporting, budgeting, forecasting, reconciliations, and program analysis supporting business decision-making. Created and implemented a new consignment program, including software design/testing, budgeting, forecasting, vendor coordination, and cross-functional execution.