Jenna Pingitore
@jennapingitore
I've rebuilt scalable people organizations that improve trust, retention, and operational performance.
United StatesWhat I'm looking for
At ExtraHop, I've rebuilt the people organization and restored HR's credibility as a strategic partner, improving retention by 25% while expanding HR capacity by 20% and operational agility by approximately 40%.
Across Turbot, ISM, and DeVry University, I've built HR infrastructure, led global people operations, strengthened compliance, and reduced attrition through practical talent, rewards, engagement, and workforce strategies.
Experience
Work history, roles, and key accomplishments
Rebuilt HR credibility and led HR Operations, Total Rewards, and Organizational Effectiveness, improving retention by 25% and scaling HR infrastructure by 20%.
Transformed HR into a trusted strategic partner, improving retention by 25% and scaling HR infrastructure to support growth.
Head of People Operations
Turbot
Jan 2021 - Dec 2023 (2 years 11 months)
Built HR function from scratch, ensuring compliance and supporting a successful audit, while leading a team of 15 for a global remote workforce.
Vice President, Human Resources and Operations
Independent School Management (ISM)
Jan 2018 - Dec 2021 (3 years 11 months)
Built sustainable HR function from ground up, improving retention by 25% and reducing attrition from 25% to 10%.
Survey Research Manager
Independent School Management (ISM)
Jan 2015 - Dec 2018 (3 years 11 months)
Conducted constituent satisfaction surveys for private schools, designing, launching, and reporting results.
Project Manager | Lead Consultant
Performance Plus International, Inc (PPI)
Jan 2014 - Dec 2015 (1 year 11 months)
Created eLearning content and led professional development workshops, achieving 100% on-time delivery and increasing client satisfaction by 20%.
Human Resource Liaison for Northeast Region
DeVry University
Jan 2009 - Dec 2014 (5 years 11 months)
Oversaw regional HR functions including salary increases, performance reviews, and recruitment, decreasing formal complaints by 30% YOY.
Director, Student Central
DeVry University
Directed Student Central operations, managing cross-functional teams and building trust with students and staff.
Director, Student Finance
DeVry University
Directed student finance operations, overseeing financial aid processes and team leadership.
Student Finance Consultant
DeVry University
Provided financial aid consulting and support to students.
Dean, Student Central
DeVry University
Served as Dean of Student Central and Northeast HR liaison, supporting performance reviews and employee relations.
Education
Degrees, certifications, and relevant coursework
Keller Graduate School of Management
MHRM, Human Resource Management
Master of Human Resource Management from Keller Graduate School of Management.
Keller Graduate School of Management
MBA, General Management
Master of Business Administration in General Management from Keller Graduate School of Management.
DeVry University
BSBA, Information Systems
Bachelor of Science in Business Administration with a focus on Information Systems from DeVry University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Skills
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