FH

Looking for a job

Frauline Henson

@fraulinehenson

Junior Data Analyst at Infinit-O who supported data analysis, reporting, and accurate data handling.

What I'm looking for

I’m seeking a full-time opportunity as a Virtual Assistant, Executive Assistant, Data Analyst, Research Analyst, or Operations Assistant, where I can contribute to efficient operations, accurate data handling, and continuous process improvement while supporting organizational goals.

At Infinit-O, I worked as a Junior Data Analyst from March to October 2026. My experience includes data analysis, reporting, data entry, and validation.

At Teletech, I worked in customer service, quality intelligence, and support coaching. I’m seeking a full-time opportunity where I can support efficient operations, accurate data handling, and continuous process improvement.

Experience

Work history, roles, and key accomplishments

IN

Junior Data Analyst

Infinit-O

Mar 2026 - Oct 2026 (7 months)

Worked as a Junior Data Analyst at Infinit-O, focusing on data analysis and reporting tasks.

Data Analysis Reporting Data Management

TE

Customer Service Representative

Teletech

Jan 2024 - Jan 2026 (2 years)

Served as a Customer Service Representative at Teletech, handling customer inquiries and support.

Customer Support Communication Skills

TE

Quality Intelligence Analyst

Teletech

Jan 2024 - Jan 2026 (2 years)

Worked as a Quality Intelligence Analyst at Teletech, focusing on quality assurance and monitoring.

Quality Assurance Monitoring Data Analysis

TE

Subject Matter Expert/ Support Coach

Teletech

Jan 2024 - Jan 2026 (2 years)

Acted as a Subject Matter Expert and Support Coach at Teletech, providing coaching and training support.

Coaching Training Support Subject Matter Expertise

AQ

General Manager (Internship)

Avant-Garde Enterprise at QCU

Jan 2022 - Jan 2023 (1 year)

Completed an internship as General Manager at Avant-Garde Enterprise at QCU, gaining experience in business operations and management.

Business Operations Management Administration

AT

Customer Service Representative

Alorica Teleservices

Jan 2022 - Jan 2023 (1 year)

Served as a Customer Service Representative at Alorica Teleservices, handling customer support duties.

Customer Support Communication Skills

SE

Part-time Tutor

Self Employed

Jan 2021 - Jan 2022 (1 year)

Provided part-time tutoring services, assisting students with their academic needs.

Tutoring Communication Skills Subject Expertise

Education

Degrees, certifications, and relevant coursework

QU

Quezon City University

Bachelor of Science, Entrepreneurship

2020 - 2024

Grade: Cum Laude

Bachelor of Science in Entrepreneurship, graduated Cum Laude.

PP

Polytechnic University of the Philippines

High School Diploma, Accountancy and Business Management

2018 - 2020

Studied Accountancy and Business Management.

Tech stack

Software and tools used professionally

Microsoft Excel

Microsoft Office

Availability

Looking for a job

Location

Philippines

Authorized to work in

Salary expectations

80k+ PHP

Job categories

Data Analyst Virtual Assistant Executive Assistant Research Analyst Operations Assistant

Skills

Data Analysis Data Reporting Data Entry Data Validation Research Administrative Support Executive Support Quality Assurance Quality monitoring Process Improvement Root Cause Analysis Documentation Records Management Report Preparation Data Presentation

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