Mina User

Trois semaines pour passer de la théorie à la production réelle. Dans ce MSP Microsoft multi-clients, j'ai traité des incidents N1/N2 en autonomie progressive, pas des exercices, des vrais tickets, de vrais utilisateurs, de vraies conséquences.

Semaine 1, je m'approprie les process ITIL internes, osTicket, Microsoft 365 et Intune.
Semaine 2, je crée et gère des utilisateurs sur Entra ID, je tra

Cinq mois pour poser les fondations techniques mais pas seule derrière un écran.
Chez Wild Code School, la formation se fait en équipe, en mode Agile Scrum, sur des projets réels avec des contraintes réelles.

Trois projets structurants : déploiement d'une infrastructure complète pour 167 utilisateurs (Windows Server, Active Directory, GLPI, Proxmox, pfSense), automatisation d'administration à

Completed a five-month intensive training program in systems and networks, working in Agile Scrum teams on real projects. Deployed infrastructure for 167 users, automated administration with PowerShell and Bash, and secured remote access.

- Processed 180+ confidential medical files weekly with full GDPR compliance and zero data breaches.
- Streamlined document workflows, reducing case processing time and improving operational efficiency.
- Produced tailored official communications for sensitive cases, ensuring clarity and professionalism.
- Strengthened digital archiving systems to enhance traceability and audit readiness.

– Coordinated over 200 active patient care cases, ensuring seamless collaboration between multidisciplinary teams and external partners.
– Managed incident reports, prioritized urgent cases, and provided timely resolutions to maintain continuity of care.
– Organized and facilitated internal/external meetings, managing agendas, convocations, and logistics.
– Produced, validated, and distributed mee

– Managed complex administrative procedures covering HR, payroll, and taxation.
– Drafted and processed employment contracts and legal declarations with strict compliance to regulations.
– Managed and safeguarded sensitive personal and financial data with full confidentiality.
– Collaborated with multiple departments and public institutions to resolve procedural and regulatory issues.

– Migrated and updated patient records into new medical software, ensuring complete and accurate data integration.
– Provided first-level IT support and basic software training to medical staff.
– Applied GDPR compliance protocols in handling all patient records and sensitive documentation.
– Liaised with medical teams to ensure real-time updates and accuracy of patient files.

– Managed end-to-end patient scheduling, coordinated physician agendas, and ensured on-time consultations.
– Delivered professional reception and patient assistance with a focus on empathy, discretion, and service quality.
– Organized, classified, and archived sensitive medical documents in compliance with GDPR standards.
– Verified data accuracy, performed quality control, and enforced procedural

– Coordinated professional schedules and organized high-volume appointment bookings for healthcare teams.
– Managed a substantial daily call flow, ensuring accurate information relay and real-time case updates.
– Maintained detailed patient and operational records, ensuring consistency and reliability of information.
– Served as the key liaison between patients and healthcare providers, facilitati

– Planned and organized daily agendas for multiple medical practitioners, optimizing schedule efficiency.
– Handled a high influx of patient calls, providing clear guidance and maintaining service quality under pressure.
– Updated and transmitted instructions to medical teams with accuracy and timeliness, ensuring smooth operations.
– Maintained rigorous confidentiality and compliance in managing

(Summer Job)
– Scheduled and coordinated patient consultations, managing multiple physician agendas to ensure seamless appointment flow.
– Organized, classified, and archived sensitive medical records, ensuring GDPR compliance and data accuracy.
– Applied strict quality control procedures to guarantee precision in documentation and patient information.
– Maintained smooth communication and info

- Conducted asset inventory, updated records, and monitored depreciation schedules.
- Managed invoicing cycles: created, processed, and dispatched invoices while tracking payments and collections.
- Oversaw incoming payment processing, reconciled accounts, and ensured accuracy in financial reporting.
- Coordinated with internal departments to ensure compliance and smooth administrative operations.

– Gained proficiency in administering and maintaining Windows & Linux operating systems in professional environments
– Acquired skills in managing and optimizing network infrastructures with a focus on performance and security standards
– Learned to configure and administer core network services such as DHCP, DNS, and Active Directory
– Developed competencies in deploying and managing virtualizati