At TokTokDoc, I support the administrative follow-up of a telemedicine service, including data entry, reporting, and coordination with internal teams.
I also help users with level 1 and 2 support, organize appointments and teleconsultations, and handle billing for telemedicine services.
At Clinique Sainte Barbe Strasbourg, I trained new employees on the business software and created and updated user guides. I also provided hotline support and helped resolve issues in the DPI.
My experience includes welcoming and guiding patients, creating patient records, managing appointments, and working as a medical secretary at Cabinet de Gériatrie.
