@milonimakwana
Former QA Executive at CTRL M Marketing Solutions with quality assurance and analyst experience.
IndiaAt CTRL M Marketing Solutions, I worked as a QA Executive in quality assurance and analysis.
At BookMyShow BPO, I handled customer calls as a Customer Service Executive.
I also handled customer calls at Firstsource and Athena BPO as a Customer Service Executive.
At Dr. Kokane's Veterinary Clinic, I scheduled appointments, assisted during check-ups, and helped with payments.
Work history, roles, and key accomplishments
CTRL M Marketing Solutions
Mar 2025 - May 2026 (1 year 2 months)
Performed quality assurance and analysis duties.
BookMyShow BPO
Dec 2024 - Mar 2025 (3 months)
Handled customer calls.
Firstsource
Jan 2024 - Apr 2024 (3 months)
Handled customer calls.
Athena BPO
Jun 2023 - Nov 2023 (5 months)
Handled customer calls.
Dr. Kokane's Veterinary Clinic
Jul 2022 - Nov 2022 (4 months)
Scheduled appointments, assisted during check-ups, and helped with payments.
Degrees, certifications, and relevant coursework
B.A.M.M.C. (Bachelor of Arts in Multimedia and Mass Communication, Mass Communication/Media Studies
2026 - 2029
HSC, Science
2020 - 2022
Secondary School Certificate, General Studies
Completed Secondary School Certificate (SSC) in 2020.
Software and tools used professionally
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