Million Kebede

Here’s a stronger version for your profile—detailed enough for recruiters, but still focused:

I am a customer-focused aviation and travel professional with experience in passenger service, travel operations, reservations, and administrative support. I currently work as a Customer Service Agent at Ethiopian Airlines, where I assist passengers, resolve concerns, verify travel information and documents, coordinate with different teams, and maintain a high standard of service in a fast-paced airport environment.

Previously, I worked as a Ticket Agent in the travel industry, handling bookings, reservations, schedule changes, fare calculations, and customer requests. I also have experience in accounting, digital marketing, and virtual assistance, giving me a strong combination of communication, organization, attention to detail, and problem-solving skills.

I am particularly interested in remote opportunities in customer support, customer experience, travel operations, virtual assistance, administrative support, and operations. I enjoy helping people, solving problems, working with international customers, and learning new digital tools. I am adaptable, reliable, and motivated to grow with an international company where I can contribute my customer-service and travel-industry experience.