Millicent Adika
@millicentadika
I drive business growth and keep administrative operations organized, accurate, and running smoothly.
What I'm looking for
At The Blu Penguin Limited, I drive POS device sales by engaging merchants, managing onboarding, and maintaining a pipeline of over 10K potential deals through CRM tools.
I've also supervised workshop operations at Hytech Vehicle Solutions, trained and supervised 50+ staff, resolved customer issues, and improved workflow coordination to reduce service delays.
My administrative background spans shipping, logistics, land administration, banking, social security, and health insurance. I prepare accurate documents and reports, manage confidential records, coordinate schedules and correspondence, and support customers and teams with professionalism.
Experience
Work history, roles, and key accomplishments
Business Development Manager
The Blu Penguin Limited
Jan 2024 - Present (2 years 7 months)
Drove POS device sales by identifying and converting merchants, generated leads through outreach and referrals, and managed end-to-end client onboarding. Built a pipeline of over 10K potential deals using CRM tools.
Assistant Manager
Hytech Vehicle Solutions
Jan 2022 - Dec 2023 (1 year 11 months)
Supervised daily workshop operations, coordinated staff, and implemented scheduling systems to reduce delays. Trained and supervised a team of 50+ staff and resolved escalated customer complaints.
Administrative Secretary
Sekpo Ship Services Limited
Jan 2019 - Dec 2022 (3 years 11 months)
Managed daily administrative operations, prepared shipping documents, and maintained records using Excel and Google Workspace. Handled customer inquiries and provided support to logistics teams.
Assistant Secretary
Lands Commission
Jan 2018 - Dec 2019 (1 year 11 months)
Provided administrative support to the Manager of Lands, managed calendars, and processed land title applications. Coordinated with stakeholders and maintained confidential records.
Education
Degrees, certifications, and relevant coursework
University of Professional Studies
Bachelor of Business Administration, Management Studies
Bachelor of Business Administration in Management Studies from the University of Professional Studies, Accra.
Ofori Panin Senior High School
West African Senior School Certificate, Business Studies
West African Senior School Certificate in Business Studies from Ofori Panin Senior High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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