Milleth Gavino Manzanilla
@millethgavinomanzani
I resolve technical, payroll, tax, and e-banking customer support issues.
What I'm looking for
I've supported customers and financial teams at Peak Support Global, Foundever, and FIS Global Solutions, handling manual payroll for US-based clients, tax compliance documentation, and customer tickets through Zendesk.
I'm trained in Intuit QuickBooks Desktop, Payroll, and Payments, and I document customer interactions in Salesforce while providing clear step-by-step technical support. I also troubleshoot e-banking issues, reset online banking passwords, and help clients understand their money movement.
Experience
Work history, roles, and key accomplishments
Tax Admin
Peak Support Global, Inc.
Sep 2025 - Apr 2026 (7 months)
Processed manual payroll for a US-based client and supported financial teams with tax compliance, documentation, and liaison with tax authorities.
Customer Representative II
FIS Global Solutions, Inc.
Jun 2022 - Nov 2023 (1 year 5 months)
Provided technical support for e-banking, troubleshooting issues, resetting passwords, and guiding customers on money movement.
Education
Degrees, certifications, and relevant coursework
Technological University of the Philippines
Bachelor of Science, Technical Support
2018 - 2022
Pursued a Bachelor of Science in Industrial Education major in Technical Support, gaining skills in customer service and technical troubleshooting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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