I've supported enterprise IT at Weber Display & Packaging and the City of Philadelphia, resolving network, endpoint, hardware, and software issues across environments serving up to 1,500 users.
At Weber, I managed FortiGate security policies and SSL VPN access, administered Microsoft 365 mailbox lifecycles, and automated account administration with PowerShell to save 3–4 hours of manual work weekly. At the Streets Department, I built SQL and Python inventory tooling and standardized 200–300 endpoint deployments through MDT imaging.
I'm also building embedded firmware for V.I.T.A.L.S., where I traced state-machine false triggers, reduced failures by 30%, and created Python-based test-data analysis and reproducible test plans.
