Open to opportunities

Milica Asanin

@milicaasanin

Message

Customer-focused service professional with three years' US customer support experience.

United States

Message

What I'm looking for

I am looking for a customer-facing role where I can provide excellent support, train and mentor colleagues, handle billing tasks, and grow within a collaborative team-focused company.

I am a professional, organized, and self-motivated customer service specialist with over three years of experience supporting customers in the United States. I consistently delivered phone and email support, processed invoices and payments, trained staff, and created schedules to ensure efficient operations.

I bring practical experience with Room Master, Opera, QuickBooks, Microsoft Office (Word, Excel, Outlook, PowerPoint), strong interpersonal skills, and a team-oriented work ethic. I am committed to helping customers and colleagues, learning quickly, and progressing in my career.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

NYC

Jan 2013 - Jan 2016 (3 years)

Provided professional phone and email customer support, processed invoices and payments, resolved service issues, trained staff, and created employee schedules over a 3-year period.

Customer Service Invoicing Payments Email Support Phone Support Training Scheduling Quickbooks MS Office

Education

Degrees, certifications, and relevant coursework

High School (Post office and Bank)

High School Diploma, Post office and Bank practices

Activities and societies: Two-week practical placement in a post office

Completed a High School Diploma with practical training related to postal and banking services, including a two-week placement at a post office in Serbia.