Open to opportunities

Mila Pavlovic

@milamo

Technical Scrum Master and Agile Coach with 20 years in tech, helping remote teams collaborate better and deliver work they’re proud of

Portugal

Message

What I'm looking for

I seek roles where I can coach teams and Scrum Masters to strengthen remote and distributed collaboration, while implementing tooling and quality practices that help teams deliver products they’re proud of.

I am a technical Scrum Master and Agile Coach with 20+ years of experience in the tech industry, supporting teams across startups, scale-ups, and global organizations. I have led Agile transformations for remote and distributed teams, facilitated Scrum ceremonies across time zones, and introduced async-friendly practices to reduce meeting fatigue and improve team autonomy.

My background includes 10+ years of quality assurance, mentoring Scrum Masters, coaching Product Owners on backlog refinement, and implementing Jira workflows and dashboards to improve transparency and delivery flow. I have supported organizations through scaling, fundraising, and acquisition, and I am known for bridging business and technology while creating collaborative environments where teams take pride in meaningful outcomes.

Experience

Work history, roles, and key accomplishments

Current

Scrum Master | Agile Coach

Current

Freelance

Jan 2024 - Present (1 year 11 months)

Provide Scrum Master and Agile coaching services for startups and distributed teams, introducing Jira, facilitating ceremonies, and improving team autonomy and delivery across remote time zones.

Agile Coaching Scrum Jira Facilitation

Scrum Master | Agile Coach

Totm Tech

Jan 2021 - Jan 2024 (3 years)

Facilitated Scrum ceremonies across time zones and led Agile transformation for a 30-person engineering team transitioning from Waterfall, mentoring Scrum Masters and product owners to improve delivery.

Scrum Coaching Mentorship Backlog Management Jira Cross Functional Collaboration

Quality Transformation Manager

Accenture

Jan 2021 - Dec 2021 (11 months)

Prepared QA process transformation for a global client, defining quality practices and aligning stakeholders to improve testing effectiveness and delivery quality.

Quality Improvement QA Processes Stakeholder Management Test Strategy Process Improvement Project Management

Project Management Assistant

Audatex-AutoOnline

Jan 2016 - Dec 2018 (2 years 11 months)

Supported planning and preparation of an innovative blockchain-based damage assessment solution, coordinated remote cross-cultural teams, and facilitated agile practices.

Project Coordination Scrum Kanban Blockchain Familiarity Remote Collaboration Facilitation Test Engineering Jira

Lead Test Engineer

Neofonie Mobile

Jan 2013 - Dec 2016 (3 years 11 months)

Led testing across over 20 mobile projects in sprint-based Agile delivery, collaborating with cross-functional teams to maintain quality throughout the development lifecycle.