Latesha Ward-crutcher

Support two podiatrists in a high-volume clinic by rooming patients, collecting vitals, coordinating surgical scheduling and follow-ups, and maintaining accurate EMR documentation to ensure efficient clinic workflow.

Supported oncology and hematology teams with patient intake, EMR updates, records coordination and performed EKGs and vitals to maintain continuity of care in a fast-paced clinical environment.

Assisted multiple providers with scheduling, room preparation, phone triage, procedure support, and coordination of imaging, labs, and medications while ensuring accurate documentation.

Served as primary MA for scheduling, rooming, vitals, injections and phlebotomy, and supported weight-loss programs, immigration physicals, and general patient care tasks.

Provided companionship, household support, meal preparation and appointment coordination while assisting clients with daily activities and ensuring safety and comfort.

Provided nationwide university support for students encountering financial aid and account access issues, resolving technical and login problems via phone and digital channels while maintaining high-volume accuracy.

Completed a Medical Assisting program providing clinical and administrative skills for patient care and office operations.

High school diploma awarded with coursework completing secondary education requirements.