Mika Jordan

Provides high-level support to senior leadership, managing complex calendars, international travel, and executive communications. Leads office operations, vendor management, and event planning while using Microsoft 365 and SAP Concur.

Managed the Commanding General's office calendar, travel, and confidential communications. Coordinated distinguished visitor programs and high-profile ceremonies, advising on Japanese cultural protocol.

Supported the Director and Deputy Director with calendars, meetings, travel, and official documents. Coordinated onboarding, timesheets, and office operations.

Executed purchase orders and procurement packages for medical supplies, managing budgets up to $500,000. Served as prime vendor purchase agent and Approving Official for government credit card purchases.

Managed supply orders for nine dental clinics, vendor quotes, and procurement documentation. Processed purchase card orders and simplified acquisition orders totaling $500,000 within three months.

Processed domestic and international wire transfers, verified remittance applications, and conducted U.S. sanctions checks. Translated business correspondence between English and Japanese.

Supported branch customers, supervised teller-line operations, managed ATM custody, and trained new tellers. Consistently met sales and customer satisfaction goals.

Supervised and trained cashiers, prepared schedules and daily sales records, maintained vault cash, and resolved customer concerns. Provided Japanese-English interpretation for local customers.

Professional Administrative Certification of Excellence (PACE) awarded by the American Society of Administrative Professionals.

Completed Protocol Officer Training at The Protocol School of Washington.

Certificate of Appointment as Contracting Officer for the United States of America.

Attended the Administrative Professionals Conference in Las Vegas in 2023.

Microsoft Office Word 2003 Specialist certification.