Miguel Fernandez

For over a decade at Estación de Servicio Los Llanitos C.A., I directed commercial, financial, and administrative operations while improving cash flow, collections, and executive reporting.

I designed process automation frameworks that improved spreadsheet efficiency, administrative workflows, and data accuracy. I also structured detailed financial reports to support strategic planning and decision-making.

Alongside operations management, I supervised IT infrastructure, including local network configuration, hardware and software troubleshooting, and CCTV security systems. My background in Public Accounting helps me connect financial oversight with practical operational improvements.

I also bring call-center customer service and technical support experience from Manpower, where I handled complex inquiries with neutral, professional, solution-oriented communication.