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Michelle StorrierMS
Open to opportunities

Michelle Storrier

@michellestorrier

Customer service and office professional delivering efficient solutions and team collaboration.

South Africa
Message

What I'm looking for

I seek a customer-facing or office administration role in a collaborative, growth-oriented company where I can apply my service, administrative, and HR training to improve processes and support teams.

I am a customer service and office management professional with extensive experience across retail, banking, and corporate environments. I currently handle inbound and outbound calls, emails, and chats at Amazon Development Centre, resolving customer issues promptly while collaborating with remote teams to improve service processes.

Previously I owned and operated a nail business and served as an office manager, where I managed daily operations, maintained filing systems, and coordinated customer service activities. In a banking role I acted as branch manager, overseeing office functions and maintaining records.

I am studying for a Diploma in Human Resources to strengthen my people-management and administrative capabilities, and I bring strong multitasking, problem-solving, and detail orientation to every role.

I work well remotely, focus on meeting targets through teamwork, and aim to contribute dependable customer communication and office administration skills to a growing organization.

Experience

Work history, roles, and key accomplishments

Amazon Development Centre logoAC
Current

Customer Service Representative

Amazon Development Centre

Sep 2021 - Present (4 years 2 months)

Handled inbound and outbound calls, emails, and chats to resolve customer issues promptly and collaborated remotely with team members to improve service processes and meet targets.

Education

Degrees, certifications, and relevant coursework

Boston City Campus logoBC

Boston City Campus

Diploma, Human Resources

2012 - 2021

Attended Boston City Campus and pursued studies while operating Nail Envy and working in office roles between 2012 and 2021.

KS

Kingsway High School

High School Diploma, General Secondary Education

1986 - 1991

Completed secondary education at Kingsway High School from 1986 to 1991.

Tech stack

Software and tools used professionally

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Michelle Storrier - Customer Service Representative - Amazon Development Centre | Himalayas