Michelle Obani
@michelleobani
Executive Personal Assistant who streamlines calendars, correspondence, and customer support to help leaders succeed.
What I'm looking for
I’m a highly organized and proactive Executive Personal Assistant with experience delivering administrative, operational, and customer support in remote, fast-paced settings. I support executives with multitasking, maintaining confidentiality, and helping teams achieve organizational goals efficiently.
In my customer-facing roles, I manage inquiries through phone, email, and chat, maintain accurate interaction records, and schedule appointments with clear follow-up communication. I also generate reports and keep customer databases up to date to support better decision-making.
As a Founder & Music Tutor, I oversee daily operations, coordinate class schedules and educational programs, and manage student records and registrations. I organize educational events while handling stakeholder engagement and customer inquiries—combining people skills with consistent record keeping and professionalism.
Experience
Work history, roles, and key accomplishments
Customer Service Rep
Remote
Jan 2024 - Present (2 years 6 months)
Managed customer inquiries via phone, email, and chat, resolving concerns professionally to maintain satisfaction. Maintained accurate interaction records, scheduled appointments, and generated reports while updating customer databases.
Cold Caller
Remote
Jan 2024 - Present (2 years 6 months)
Conducted outbound calls to prospective clients and businesses, maintaining lead databases and CRM records. Scheduled appointments and follow-up meetings while tracking detailed client communications to support lead generation.
Founder & Music Tutor
Kamvada Academy for the Arts and Innovation
Jan 2022 - Present (4 years 6 months)
Oversee daily administrative and operational activities, coordinating class schedules and educational programs. Manage student registrations and records, handle stakeholder engagement and inquiries, and organize learning events.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Arts, Music Business Management
2016 -
Earned a Bachelor of Arts (B.A.) in Music Business Management at the University of Port Harcourt.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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