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@michellendwalaza
Marketing specialist skilled in digital marketing and customer experience.
ZimbabweI am a dedicated marketing specialist with a strong foundation in digital marketing, sales, and customer experience. My academic background includes a Bachelor of Commerce Honors Degree in Marketing from the National University of Science and Technology, where I graduated with an Upper Second class division. I have honed my skills in digital marketing strategy formulation, social media management, and website development, which allows me to deliver impactful marketing solutions that drive brand growth.
In my professional journey, I have worked as a Marketing Specialist at Varun Beverages Zim (PepsiCo ZW), where I crafted campaigns aimed at boosting sales and enhancing customer engagement. My role involved pitching and advising customers on new products, managing email marketing campaigns, and utilizing analytics for sales reporting. Additionally, my experience as a Customer Experience Officer at Cimas Medical Aid has equipped me with strong customer service skills and the ability to solve problems effectively, ensuring a positive customer journey.
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Work history, roles, and key accomplishments
Varun Beverages Zim (PepsiCo ZW)
As a Marketing Specialist, I crafted sales campaigns, pitched new products, and advised customers on product options. My role involved managing channel strategies and analyzing sales data to enhance customer engagement and drive brand growth.
Cimas Medical Aid
In my role as a Customer Experience Officer, I focused on enhancing customer satisfaction through effective problem-solving, relationship management, and data analysis. I also contributed to marketing strategies and campaign development.
Degrees, certifications, and relevant coursework
NTBachelor of Commerce Honors, Marketing
Grade: Upper Second class division (2.1)
Activities and societies: Participated in digital marketing strategy formulation and execution.
Studied Digital Marketing with a focus on digital marketing strategy formulation and execution. Developed skills in email marketing campaigns and social media marketing.
Cambridge IGCE Advanced Level, Marketing
Activities and societies: Engaged in website design and management projects.
Completed studies in website design and management, focusing on mobile marketing and digital presence.
Cambridge IGCSS Ordinary level, General Education
Grade: 8 O level passes
Achieved O level passes including Maths, Science, and English, laying the foundation for further studies in marketing.
Grade 1 Theory of Music, Music
Grade: Distinction
Studied music theory and achieved a distinction in Grade 1 Theory of Music, enhancing creative skills.
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