Vimbainashe Tazviwana
@vimbainashetazviwana
Marketing graduate skilled in CRM, sales, and digital marketing.
ZimbabweWhat I'm looking for
I am a results-oriented marketing graduate with hands-on experience in sales, customer relationship management, and digital marketing, complemented by a Bachelor of Commerce (Honours) in Marketing. I have supported onboarding, telemarketing, customer support, reporting, and platform training at Ecocash Vaya Services.
During a Marketing Internship and my current CRM role, I prepared quotations, daily and customer reports, assisted walk-in customers, handled inbound calls and emails, and participated in meetings and conferences to support sales growth and customer satisfaction.
I hold a Professional Certificate in Digital Marketing (Distinction) and thrive on building long-term client relationships, solving customer issues, and contributing to marketing strategy and execution.
Experience
Work history, roles, and key accomplishments
Customer Relationship Specialist
Ecocash Holdings - Vaya Services
Jul 2023 - Present (3 years 1 month)
Managed customer onboarding and inquiries, resolved issues via phone and email, prepared reports and invoices, and built lasting relationships to support retention and sales growth.
Marketing Intern
Ecocash Holdings - Vaya Services
Jul 2021 - Aug 2022 (1 year 1 month)
Supported sales and marketing operations by conducting competitor analysis, preparing customer quotations and daily sales reports, and delivering platform training; contributed to customer engagement at events and in-person service.
Education
Degrees, certifications, and relevant coursework
Marketers Association of Zimbabwe
Professional Certificate, Digital Marketing
2025 - 2025
Grade: Distinction
Completed a Professional Certificate in Digital Marketing with Distinction between May 2025 and August 2025.
Bindura University of Science Education
Bachelor of Commerce (Honours), Marketing
2019 - 2023
Grade: 1
Earned a Bachelor of Commerce (Honours) in Marketing, graduating with a first-class degree in June 2023.
PACE College
A Level, Business/Accounting
2014 - 2015
Grade: Accounting (C), Business Studies (C), Mathematics (D)
Completed A Level studies with passes in Accounting, Business Studies, and Mathematics.
Danhiko Secondary School
O Level, Secondary Education
2010 - 2013
Grade: 3As, 3Bs, 1C
Completed O Level examinations in 2013 with seven subjects including Mathematics and English.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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