Brittany Poupard
@brittanypoupard
Experienced assistant manager with over 10 years in customer service.
ZimbabweWhat I'm looking for
With over a decade of experience in the food service industry, I have honed my skills in customer service and team management. Currently, I serve as an Assistant Manager at Halo Bar and Grill, where I ensure quality service, manage inventory, and train new team members. My role involves creating seating charts, promoting new concepts, and enhancing guest experiences through effective communication.
Previously, I have worked in various capacities, including as a Server and Trainer at Old Chicago Pizza and a Hostess at The Walt Disney Company. My experience has equipped me with superb communication skills and a strong ability to operate Point of Sale systems efficiently. I take pride in maintaining a clean and organized environment while delivering high-quality service to guests.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Halo Bar and Grill
Jul 2019 - Present (6 years)
Ensured quality service to all guests, tracked inventory, and trained new team members. Operated the Point of Sale system, maintained a clean environment, and created seating charts for organization.
Food and Beverage Hostess
The Walt Disney Company
Jun 2017 - Present (8 years 1 month)
Delivered fast and efficient service to a large volume of guests daily, handling significant amounts of currency. Utilized the Point of Sale system and maintained accurate inventory logs.
Server/Trainer/Hostess
Old Chicago Pizza and Taproom
Aug 2015 - Present (9 years 11 months)
Ensured quality service to all guests, trained new team members, and operated the Point of Sale system. Communicated with the back-of-house team to ensure timely and accurate food delivery.
Kid's Club Supervisor
Gold's Gym
Jan 2014 - Present (11 years 6 months)
Created engaging and fun activities for children under supervision, maintaining a clean and organized environment. Managed child check-ins and check-outs using a computer system.
Trainer/Leader
Chick-fil-a
Sep 2013 - Present (11 years 10 months)
Delivered fast, high-quality service to all guests and maintained knowledge of the menu and promotions. Operated the Point of Sale and cash register systems, ensuring a clean and organized restaurant.
Education
Degrees, certifications, and relevant coursework
Independence High School
High School Diploma, General Studies
Grade: 3.0 GPA
Activities and societies: Member of Skills USA and Habitat for Humanity; Completed dual enrollment and multiple honors roll courses.
Completed high school education with a focus on photography and early childhood elective courses. Maintained a 3.0 GPA throughout high school.
MUMiddle Tennessee State University
B.A., Psychology
Completed 44 credits towards a Bachelor of Arts in Psychology. Studied various aspects of human behavior and mental processes.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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