Open to opportunities

Stacey Darden

@staceydarden

Message

Strategic leader with expertise in operations management and financial analysis.

United States

Message

What I'm looking for

I am seeking a role that fosters innovation and values team collaboration.

I am a strategic and hands-on leader with extensive experience in operations management, financial analysis, and digital transformation. My journey has been marked by a proven ability to streamline processes and develop scalable systems that drive organizational change. I thrive in environments where I can identify inefficiencies and implement solutions that enhance profitability and improve client satisfaction.

Currently, as the Director of Operations at HHS, I have developed and implemented company-wide SOPs and standardization processes, conducted financial reconciliations, and created forecasting tools to support long-term planning. My leadership in implementing a company-wide EHR system and designing a custom mobile app has significantly improved patient experience and operational efficiency. My previous roles have also equipped me with a strong foundation in team training and compliance, ensuring that I can lead high-performing teams effectively.

Experience

Work history, roles, and key accomplishments

Current

Director of Operations

Current

HHS

Sep 2024 - Present (11 months)

Developed and implemented company-wide SOPs and standardization processes. Conducted deep financial reconciliation of records with no prior tracking system. Created financial forecasting and historical projections to support budget development and long-term planning.

SOP Development Financial Reconciliations Financial Forecasting Automation Tools Mobile App Development Marketing

Branch Manager Trainee, Peer Mentor, Trainer, and Loan Officer

WaFd Bank

Aug 2021 - Present (4 years)

Acted as interim branch manager for three locations during FMLA leaves, managing full branch operations. Obtained and maintained NMLSR license; closed over $42 million in loans and produced record setting volume becoming the #1 producing location of 210 locations across eleven states. Led the adoption of digital-first strategies; helped onboard and mentor new hires and branch managers across multi

Branch Management Loan Origination NMLS License Digital Strategy Mentoring Regulatory Compliance BSA Patriot Act OFAC

Licensed Realtor, Operations Manager

Blossom Heights Realty

Jan 2010 - Present (15 years 7 months)

Spearheaded the development and implementation of short sale procedures during the early stages of their industry adoption, setting operational standards and compliance workflows. Trained real estate teams and office staff on newly created short sale processes, documentation requirements, and legal considerations. Managed daily business operations, including budgeting, marketing strategy, team lea

Short Sale Real Estate Training Operations Management Budgeting Marketing Strategy Team Leadership NAR Board Of Technology

Education

Degrees, certifications, and relevant coursework

Boise State University

BA in Health Administration, Health Administration

Grade: 3.9

Focused on health administration with a minor in health sciences. Achieved a GPA of 3.9. Gained skills in digital transformation and remote collaboration.