Michelle Madanhi

Managed taxation processes including ZIMRA PAYE and VAT, and created input and output journal entries. Handled invoicing, monthly salaries, and maintained monthly schedules for creditors and debtors.

Prepared and entered documents into designated databases and forms, ensuring accuracy. Handled inbound and outbound calls to resolve customer collection and credit issues.

Managed daily store operations, including greeting and assisting guests, driving sales, and creating weekly schedules. Oversaw opening and closing procedures, organized in-store promotional events, and built strong customer relationships.

Conducted campus tours for prospective students and parents, providing comprehensive information about the university. Managed phone inquiries, handled filing and printing tasks, and facilitated positive interactions with visitors.

Supervised facility operations, ensuring cleanliness and proper functioning of the center. Managed student assistants, ensuring they were working efficiently and on time, and monitored patron sign-ins.

Signed in over 120 patrons hourly, ensuring efficient entry and record-keeping. Maintained cleanliness of workout machines and towels, and assisted patrons with equipment usage.

Provided comprehensive administrative support to the director, including taking and typing meeting minutes and managing daily schedules. Assisted with printing and binding tender documents, and conducted site visits to note progress and necessary corrections.

Performed reconciliation of company bank accounts and managed the monthly depreciation and appreciation of company assets. Prepared monthly salary schedules and maintained weekly schedules of payments made to and received by the company.

Matriculated with a National Senior Certificate.

Obtained a TEFL Certification with 120 hours of coursework.

Completed a Bachelor of Business degree with a focus on Marketing and Finance.