Michelle Joannou
@michellejoannou
Experienced recruitment professional and learner engagement advisor with strong organisational and compliance skills.
What I'm looking for
I am an experienced recruitment professional and learner engagement advisor with a proven track record in 360 recruitment, branch management, and founding a recruitment agency. I excel in building trusting relationships, conducting compliance and right-to-work checks, and managing high-volume candidate engagement and onboarding remotely.
I bring strong attention to detail, excellent communication and time-management skills, and extensive experience in payroll, invoicing, client liaison, rota and shift management, and administrative compliance. I am reliable, task-oriented, and motivated to contribute to a team-focused environment where process accuracy and candidate experience matter.
Experience
Work history, roles, and key accomplishments
Learner Engagement Advisor
Back2Work Complete Training
Jan 2024 - Present (1 year 9 months)
Manage remote onboarding and induction for government-funded training candidates, conducting eligibility checks and Right to Work verification while ensuring accurate submission of compliance paperwork to local governing bodies.
Director
Wed Recruitment Ltd
Feb 2022 - Dec 2024 (2 years 10 months)
Led all aspects of a start-up recruitment agency including operations, recruitment strategy and business maintenance, leveraging 8+ years' sector experience to establish initial growth before resigning for health reasons.
Recruitment Branch Manager
Major Recruitment
Apr 2020 - Feb 2022 (1 year 10 months)
Managed branch recruitment operations including sourcing and placing candidates, payroll and invoicing, client liaison and sales activities to meet client staffing needs.
On-site Senior Recruitment Consultant
Evans Jones Associates
Sep 2019 - May 2020 (8 months)
Served as first point of contact within client transport office, managing daily agency staffing of 50–70 drivers, compliance, payroll and rota planning to maintain continuous operations.
Senior Recruitment Consultant
Drivers Direct Recruitment
Jan 2015 - Sep 2019 (4 years 8 months)
Performed 360 recruitment for driving sector including candidate interviewing and placement, client visits, payroll and invoicing, debt chasing and operating a 24/7 out-of-hours service to support clients.
Education
Degrees, certifications, and relevant coursework
Edge Hill University
Foundation Degree, Computer Science
2010 - 2012
Grade: 2:1 (level at time of study)
Enrolled in a Foundation Degree in Computer Science but was unable to complete the course due to illness during the second year; performed at a 2:1 level while attending.
Knowsley Community College
A Levels, Information and Communications Technology
2008 - 2010
Grade: ICT: C; Mathematics: D; Psychology (AS): D
Completed A Level qualifications in ICT (Grade C), Mathematics (Grade D), and AS Level Psychology (Grade D).
Bowering Community Sports College
GCSEs, General Secondary Education
2003 - 2008
Grade: Multiple GCSE grades (see description)
Completed GCSEs with grades including Information Technology A*, English Literature B, English Language B, Mathematics B, Science C, Art B/C, and Physical Education C.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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