Micheal Osei
@michealosei
Dedicated courier operations professional focused on rider management and reliable deliveries.
GhanaWhat I'm looking for
I’m a dedicated and hardworking courier operations professional focused on courier operations and rider management. I deliver customer orders efficiently and on time across campus and community locations, ensuring accurate order verification and safe handling while representing the company brand positively.
As a Courier Associate at Night Market App (2024–Present), I provide excellent customer service and support smooth delivery operations through reliable time management. I also bring hands-on experience that makes onboarding and day-to-day rider readiness more consistent.
In 2025, as a Courier Manager (Internship/Associate Role) at Night Market App, I onboarded 50+ new riders and trained them on professionalism, communication, and delivery best practices. I monitored 86 active riders (60 campus, 26 community) and coordinated with management to improve rider performance and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Courier Associate
Night Market App
Jan 2024 - Present (2 years 5 months)
Deliver customer orders efficiently and on time across campus and community locations while providing excellent customer service. Ensure accurate order verification and safe handling to positively represent the company brand.
Courier Manager Intern
Night Market App
Jan 2025 - Present (1 year 5 months)
Onboarded 50+ new riders by training them on delivery processes and company standards. Monitored 86 active riders in August (60 campus, 26 community), trained riders on professionalism and communication, and coordinated with management to improve performance and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Unity College Senior High School
SHS Certificate, Secondary Education
2017 - 2020
Earned an SHS Certificate at Unity College Senior High School from 2017 to 2020.
Madina SDA JHS
Basic Education Certificate, Junior High Education
2014 - 2016
Completed basic education at Madina SDA JHS from 2014 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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