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Micheal Audu

@michealaudu

Marketing Executive at Based Assets who implemented promotional strategies contributing to over ₦500 million in yearly revenue.

Nigeria

Message

At Based Assets, I developed and executed marketing programs and promotional strategies that contributed to over ₦500 million in yearly revenue. I also created marketing presentations, public relations campaigns, articles, and newsletters.

As a Customer Service Specialist at Outsource Global, I resolved customer complaints, made strategic referrals, and analyzed feedback that drove process changes. As a Dispatcher Specialist, I coordinated schedules, routing, and real-time communication to support timely service delivery.

Experience

Work history, roles, and key accomplishments

Dispatcher Specialist

Remote

Jan 2022 - Jan 2026 (4 years)

Coordinated schedules, routing, and real-time communication between teams and clients to ensure timely, efficient service delivery. Managed multiple concurrent dispatch operations, resolving issues quickly under pressure to minimize delays.

Scheduling Routing Communication Skills Problem Solving Reporting

Customer Service Specialist

Outsource Global

Jan 2018 - Jan 2020 (2 years)

Used consultative techniques to understand customer needs and made strategic referrals to business partners. Resolved customer complaints and mitigated dissatisfaction through timely, on-point solutions.

Customer Service Consultative Selling Problem Solving Quality Control Feedback Analysis

Marketing Executive

Based Assets

Jan 2017 - Jan 2018 (1 year)

Developed and executed marketing programs and business solutions that increased company exposure, customer traffic, and sales. Created technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.

Marketing Strategy Public Relations Content Creation Forecasting Financial Reviews