Dhare Dhare

DD

Open to opportunities

Dhare Dhare

@dharedhare

Data-driven marketing strategist specializing in digital campaigns and conversion growth.

What I'm looking for

I’m looking to grow with a results-focused team where I can lead integrated digital marketing campaigns, use data to optimize ROI and conversions, and support customers through strong CRM and relationship management—while continuing to learn and deliver consistently.

I’m a detailed oriented marketing professional with over 3 years experience in marketing and sales, relationship management, business development management, and product procurement. I’m diligent, proactive, and focused on driving measurable outcomes while learning continuously.

At Epms Global (2022-till date), I set up marketing campaigns and research new marketing plans, then design and implement integrated marketing campaigns across digital, print, and social channels. I develop and refine brand positioning strategies and use the right tools to increase visibility, engagement, and alignment with business goals.

Previously, I worked as a Customer Service Representative at Mysuredeal Enterprise (2020-2022) and Five star Logistics (2015-2020), where I handled customer needs, resolved complaints, upsold/cross-sold to meet sales goals, and documented interactions accurately in CRM. My results include improving digital marketing performance (70% improvement in ROI) and increasing conversion rates (80%), plus driving brand awareness with 80% website traffic growth and 60% social engagement.

Experience

Work history, roles, and key accomplishments

EG

Current

Marketing Strategist

Current

Epms Global

Jan 2022 - Present (4 years 5 months)

Set up and managed integrated marketing campaigns across digital and social channels, improving ROI by 70% and conversions by 80%. Increased brand awareness with an 80% lift in website traffic and a 60% increase in social engagement.

Digital Marketing Strategy Social Media Marketing CRM Management Campaign Management Data Analysis Content Strategy Project Management Partnership Development

ME

Customer Service Representative

Mysuredeal Enterprise

Jan 2020 - Jan 2022 (2 years)

Provided product and service information, recommended solutions to customer needs, and maintained customer accounts by updating details and resolving account issues. Documented interactions accurately in a CRM system and supported sales through upselling and cross-selling.

Customer Service Account Management Upselling Cross Selling Customer Relationship Management Documentation Sales Support

FL

Customer Service Representative

Five Star Logistics

Jan 2015 - Jan 2020 (5 years)

Resolved customer complaints and queries in a timely and professional manner, assisting with order placement, shipment tracking, and returns or exchanges. Maintained accurate records of customer interactions, transactions, and feedback.

Customer Service Order Management Shipment Tracking Returns and Exchanges Complaint Resolution Customer Support Logistics Support

Education

Degrees, certifications, and relevant coursework

UI

University of Ilorin

Bachelor of Education (B.Ed), Health Education

2010 - 2015

Earned a B.Ed in Health Education from the University of Ilorin from 2010 to 2015.

Tech stack

Software and tools used professionally

Gmail

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