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Michayla Gates

@michaylagates

Front office coordinator at Express Employment Professionals who coordinated appointments and maintained client records using Q4 programs and Excel.

United States

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What I'm looking for

I'm seeking opportunities in leasing, property management support, or office administration, where I can bring my experience in client service, scheduling, and organized daily operations.

At Express Employment Professionals, I coordinated front-office activities, scheduled job-coaching appointments, and managed incoming and outgoing emails.

I maintained client lists and records using Q4 programs and Microsoft Excel while communicating with clients and staff.

As a hairstylist and cosmetologist, I provided personalized client service, managed appointments, and built relationships that encouraged repeat visits.

At Birch Valley Ranch, I coordinated daily operations, inventory, and care schedules for more than 20 horses. I also organized appointments with farriers and veterinary providers and trained volunteers.

Experience

Work history, roles, and key accomplishments

Front Office Coordinator

Express Employment Professionals

Jul 2025 - Dec 2025 (5 months)

Coordinated front-office activities, managed emails, scheduled appointments, and maintained client records using office software.

Customer Service Front Desk Operations Appointment Scheduling Data Entry Excel Outlook Microsoft Teams Record Maintenance

Hairstylist / Cosmetologist

Sport Clips

Jan 2024 - Jan 2025 (1 year)

Provided personalized client services, managed daily priorities, and maintained a clean, organized workspace following sanitation standards.

Customer Service Client Relations Time Management Sanitation Standards

Hairstylist / Cosmetologist

Angies True Colors

May 2022 - Jul 2024 (2 years 2 months)

Delivered client-focused services, maintained relationships, and managed appointments and daily work.

Customer Service Client Relations Appointment Scheduling Time Management

Hairstylist / Cosmetologist

The Shop

Jan 2021 - Apr 2022 (1 year 3 months)

Built and maintained a clientele through service quality and relationship management, handled product orders, and organized supplies.

Customer Service Client Relations Inventory Control Organization

Barn Manager / Trainer

Birch Valley Ranch

Apr 2012 - May 2019 (7 years 1 month)

Coordinated daily operations, inventory, and care schedules for more than 20 horses, organized appointments with farriers and veterinarians, and trained volunteers.

Operations Management Inventory Control Scheduling Team Coordination Volunteer Training