Michael Ribeiro
@michaelribeiro
Financial market analyst and client support professional specializing in technical analysis, risk management, and customer-first service.
What I'm looking for
I’m an insightful financial market analyst and customer service professional known for high productivity and efficient task completion. I specialize in technical analysis, risk management, and multitasking, bringing strong analytical thinking and decision making to fast-paced environments.
I’m also highly skilled in data management and active listening, using careful research and back testing to refine strategies over time. I focus on effective work flow, adaptability, and consistent performance while monitoring market conditions and documenting insights.
In my work, I provide issue resolution and accurate records of transactions and positions. I support clients through account and platform support, assess currency performance by analyzing correlations over time, and develop strategies for entering and exiting trends based on market conditions.
I’ve contributed as a Tutor/educator with the Ghana Education Service, using Microsoft Office tools and mentoring to engage students and create an inclusive learning environment. Now, I aim to join a company where I can utilize my skills, enhance productivity and reputation, and grow through meaningful experience.
Experience
Work history, roles, and key accomplishments
Provided high-quality omnichannel support for a major global e-commerce client, acting as the primary point of contact for post-purchase inquiries.
Financial Analyst
Qasel Limited
Worked as a Financial Analyst with a focus on increasing the company’s revenue steadily and supporting sustainable growth over time with consistency.
Tutor
Ghana Education Service
Nov 2023 - Sep 2024 (10 months)
Taught and engaged students through lectures while supporting an inclusive learning environment. Applied organizational, time/data management, and adaptability skills to manage classroom responsibilities.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Arts
2019 - 2023
Earned a Bachelor of Arts from the University of Ghana (Accra) from 2019 to 2023. The specific field of study is not stated in the provided information.
St. Paul’s Senior High School
Senior High School, Secondary Education
2015 - 2018
Completed senior high school education at St. Paul’s Senior High School in the Eastern Region of Ghana from 2015 to 2018.
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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