@michaelobasuyi
Account Manager at LHV Bank, supporting banking services and building on customer support experience.
United KingdomAt LHV Bank, I work as an Account Manager in Banking Services. Before joining LHV, I was a Customer Support Executive at Caxton, where I developed experience in customer engagement and query resolution.
My background also includes customer service roles at Capita and Santander UK, alongside a BA in Business studies from the University of Hertfordshire. I’ve completed training in Salesforce CRM and client service through Forage.
Work history, roles, and key accomplishments
LHV Bank
Apr 2026 - Present (7 months)
Worked as Account Manager - Banking Services at LHV Bank.
Caxton
Jun 2024 - Apr 2026 (1 year 10 months)
Worked as Customer Support Executive at Caxton.
Worked as Customer Service Advisor at Capita.
Worked as Online Picker at Sainsbury's.
Worked as Warehouse Associate at DHL.
Worked as Business, Operations & Marketing Internship at Bright Network.
Ede & Ravenscroft
Jul 2019 - Sep 2019 (2 months)
Worked as Graduation Ceremony Assistant at Ede & Ravenscroft.
Santander UK
May 2018 - May 2018 (0 months)
Worked as Bank Assistant at Santander UK.
Worked as Retail Assistant at John Lewis & Partners.
- Library Volunteer
Worked as Library Assistant at Southwark Council.
Degrees, certifications, and relevant coursework
BA Business studies , Business studies with Leadership & Management
2019 - 2023
BNY Mellon Client Service
Oct 2023
Bloomberg Client Service
Oct 2023
HSBC Wealth and Personal Banking
Oct 2023
Salesforce CRM
Sep 2023
Startup School
2022 - 2022
Summer 2022
Business Internship
Aug 2021
BTEC Level 3 Business
2016 - 2019
2011 - 2016
Software and tools used professionally
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