Open to opportunities

Michael Mensah

@michaelmensah1

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Marketing and administration specialist skilled in catalog management, sales, and customer relations.

Ghana

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What I'm looking for

I am seeking a role that leverages catalog and e-commerce expertise with customer-centric, data-driven marketing and opportunities for growth.

I am a marketing and administration professional with hands-on experience in catalog management, sales execution, and customer service across retail and e-commerce environments.

At XtendedGH I managed product listings, inventory forecasting, fulfillment analytics, and contract negotiations to improve visibility and drive sales growth.

As a Sales Executive at Somotex Ghana Ltd I supported management reporting, met sales targets, trained customers on product usage, and maintained accurate sales and stock records.

I consistently focus on data-driven marketing, strong customer relations, and operational support to enhance business performance and profitability.

Experience

Work history, roles, and key accomplishments

Catalog Specialist

XtendedGH

Sep 2024 - Feb 2025 (5 months)

Managed product catalog, pricing, and inventory forecasting to improve visibility and replenishment; supported fulfillment operations and customer service, contributing to sales growth and on-time delivery.

Inventory Management Digital Marketing Customer Service Data Analytics Forecasting

Sales Executive

Somotex Ghana Ltd

Aug 2021 - Jun 2024 (2 years 10 months)

Supported showroom sales and administrative reporting, met monthly sales targets, educated customers on products, and maintained accurate sales and stock records while advancing to Assistant Manager.

Sales Customer Education Contract Negotiation Reporting Cold Calling Retail Operations

National Service Personnel

Polytank Ghana Limited

Oct 2020 - Jul 2021 (9 months)

Drove new business development, demonstrated products, tracked orders for customer satisfaction, and researched potential markets to build lasting customer relationships.

Business Development Customer Relationship Management Market Research Sales Support

Education

Degrees, certifications, and relevant coursework

University of Professional Studies, Accra

Bachelor of Science, Marketing

2020 -

B.Sc. in Marketing from the University of Professional Studies, Accra; completed coursework and training relevant to marketing, administration, and data-driven business practices.