Michael Fernandez
@michaelfernandez1
Product Manager with 2+ years in B2B SaaS startups.
What I'm looking for
As an Associate Product Manager with over two years of experience in B2B SaaS startups, I have successfully led cross-functional teams across Product, Design, Engineering, and Marketing. My expertise lies in wireframing, user research, and data analysis, which has enabled me to boost engagement and drive sales growth effectively.
At CareStack, I increased the conversion rate by 300% by redesigning a broken user experience based on direct customer feedback and usability testing. I also spearheaded the development of an integrated CRM solution that saved our team up to 10 hours per week in manual data entry. My collaborative efforts with Design, Engineering, and Subject Matter Experts have reshaped our product roadmap to align with both user and business goals, ensuring that we deliver exceptional value to our customers.
In my previous role as a Product Marketing Associate, I launched go-to-market strategies for add-on modules, generating over $100K in pipeline within the first quarter. My ability to create enablement content addressing sales objections has significantly improved our close rates. I am passionate about leveraging my skills to create impactful products that resonate with users and drive business success.
Experience
Work history, roles, and key accomplishments
Associate Product Manager
CareStack
Sep 2023 - Dec 2024 (1 year 3 months)
Redesigned a broken experience using customer feedback and usability testing, increasing conversion rate by 300%. Led end-to-end development of an integrated CRM solution and created a Learning Management System, significantly improving efficiency and reducing support issues. Collaborated with cross-functional teams to reshape the product roadmap and integrate third-party engagement tools.
Product Marketing Associate
CareStack
Sep 2022 - Dec 2023 (1 year 3 months)
Launched successful Go-To-Market strategies for add-on modules, generating over $100K in pipeline within the first quarter. Developed enablement content that improved sales close rates and transformed an underused internal tool into a direct sales channel.
Technical Writer
CareStack
Jun 2022 - Sep 2022 (3 months)
Developed tailored user guides for multiple personas using various media, enhancing user understanding. Utilized AI tools to automate documentation workflows, increasing content output by 23% and built a knowledge base to ease system transitions.
Education
Degrees, certifications, and relevant coursework
Marian Engineering College
Bachelor of Technology, Mechanical Engineering
Studied Mechanical Engineering.
Availability
Location
Authorized to work in
Job categories
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