Michael Fernandez - Associate Product Manager - CareStack | Himalayas
Michael FernandezMF
Open to opportunities

Michael Fernandez

@michaelfernandez1

Product Manager with 2+ years in B2B SaaS startups.

United Arab Emirates

What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can contribute to product strategy and user experience.

As an Associate Product Manager with over two years of experience in B2B SaaS startups, I have successfully led cross-functional teams across Product, Design, Engineering, and Marketing. My expertise lies in wireframing, user research, and data analysis, which has enabled me to boost engagement and drive sales growth effectively.

At CareStack, I increased the conversion rate by 300% by redesigning a broken user experience based on direct customer feedback and usability testing. I also spearheaded the development of an integrated CRM solution that saved our team up to 10 hours per week in manual data entry. My collaborative efforts with Design, Engineering, and Subject Matter Experts have reshaped our product roadmap to align with both user and business goals, ensuring that we deliver exceptional value to our customers.

In my previous role as a Product Marketing Associate, I launched go-to-market strategies for add-on modules, generating over $100K in pipeline within the first quarter. My ability to create enablement content addressing sales objections has significantly improved our close rates. I am passionate about leveraging my skills to create impactful products that resonate with users and drive business success.

Experience

Work history, roles, and key accomplishments

CA

Associate Product Manager

CareStack

Sep 2023 - Dec 2024 (1 year 3 months)

Redesigned a broken experience using customer feedback and usability testing, increasing conversion rate by 300%. Led end-to-end development of an integrated CRM solution and created a Learning Management System, significantly improving efficiency and reducing support issues. Collaborated with cross-functional teams to reshape the product roadmap and integrate third-party engagement tools.

Education

Degrees, certifications, and relevant coursework

MC

Marian Engineering College

Bachelor of Technology, Mechanical Engineering

Studied Mechanical Engineering.

Tech stack

Software and tools used professionally

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