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Michael Beverage

@michaelbeverage

Process improvement leader at Wells Fargo who automated AI-enabled workflows, saving approximately $20,500 in annual labor costs.

United States

Message

At Wells Fargo, I automated research and email workflows using AI, eliminating approximately five hours of manual work per employee each week and generating an estimated $20,500 in annual labor savings. I also designed an AI-enabled root cause analysis tool that reduced manual processing.

Previously at Wells Fargo, I designed and implemented a standardized root cause analysis methodology and tool, reducing rework by 90% and delivering an estimated $150,000 in savings. I also assessed current processes and helped reduce process time by 15%.

At PayPal, I developed an end-to-end risk lifecycle and championed risk and control programs across business functions. I also directed global work redesign that generated more than $1M in near-term efficiencies and over $3M in projected 10-year value.

I hold a Bachelor of Science in Finance from West Virginia University and a Six Sigma Green Belt. I also completed AI Automation training at UNC Charlotte in July 2026.

Experience

Work history, roles, and key accomplishments

Current

Lead Business Accountability Specialist

Current

Wells Fargo

Jun 2024 - Present (2 years 3 months)

Automated research and email workflows using AI, saving approximately five hours per employee weekly and generating $20,500 in annual labor savings. Designed an AI-enabled root cause analysis tool that reduced manual processing by approximately $50,000 annually.

AI Workflow Automation Microsoft Copilot Power Automate Process Improvement Root Cause Analysis Jira Operational Risk Management Executive Reporting Data Quality Stakeholder Management

Senior Business Execution Consultant

Wells Fargo

Sep 2022 - Jun 2024 (1 year 9 months)

Designed and implemented a standardized root cause analysis methodology, reducing rework by 90% and delivering $150,000 in savings. Spearheaded current-state assessments that reduced process time by 15% and shifted quality assurance to a risk-based model.

Process Improvement Root Cause Analysis Operational Risk Management Quality Assurance Risk Based Operating Model Corrective Action Planning Regulatory Compliance

Business Risk and Control Lead

PayPal

Mar 2020 - Jun 2022 (2 years 3 months)

Led a team of subject matter experts supporting Operations Excellence through control management and issue governance. Championed operational risk programs, increasing risk control effectiveness by 20% and implementing an end-to-end risk lifecycle.

Operational Risk Management Control Management Issue Management Risk Lifecycle Governance Transformation Risk Management

Internal Control Partner

PayPal

Apr 2014 - Mar 2020 (5 years 11 months)

Directed a global process-mapping and work-redesign team, generating over $1M in near-term efficiencies and $3M in projected 10-year value. Led a global operating model redesign consolidating 10 duplicative processes into a single standardized workflow.

Process Mapping Work Design Operational Transformation Risk And Controls Workflow Automation Team Leadership Compliance Audit Readiness