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Michaela Miles

@michaelamiles

Administrative Medical Assistant at Wholehearted NP who coordinated patient care and office operations using eClinicalWorks.

United States

Message

At Wholehearted NP, I coordinated patient appointments, follow-up visits, and provider schedules. I also handled patient messages and verified insurance coverage.

At Middletown Medical, I completed prior authorizations for imaging, surgeries, and medications, and coordinated MRI scheduling with imaging facilities. I used eClinicalWorks to manage patient records and documentation.

At Frankel Foot & Ankle Center, I coordinated front desk operations, supported prior authorizations, and maintained patient records. My work there also included insurance verification and use of eClinicalWorks and Microsoft Office applications.

Experience

Work history, roles, and key accomplishments

Administrative Medical Assistant

Wholehearted NP

Feb 2026 - May 2026 (3 months)

Coordinated patient appointments and provider schedules, responded to patient communications, verified insurance coverage, documented patient interactions and blood pressure readings in EMR, managed daily office operations, maintained office inventory, and trained new employees.

Patient Scheduling Insurance Verification EMR eClinicalWorks Office Operations Corporate Trainer

Administrative Medical Assistant

Middletown Medical

Nov 2021 - Feb 2026 (4 years 3 months)

Completed prior authorizations for imaging, surgeries, and medications, verified insurance eligibility, resolved billing concerns, scheduled MRIs, performed patient intake, documented medical histories, recorded vital signs, reviewed medical records, assigned diagnosis and procedure codes, and utilized eClinicalWorks EMR daily.

Prior Authorizations Insurance Verification Patient Scheduling Medical Records eClinicalWorks CPT Coding ICD 10 Coding Vital Signs

Medical Office Assistant

Frankel Foot & Ankle Center

Jun 2019 - Oct 2021 (2 years 4 months)

Coordinated front desk operations, optimized patient scheduling, checked patients in, maintained medical records, facilitated prior authorizations for MRI and CT scans, verified insurance, and utilized eClinicalWorks and Microsoft Office applications daily.

Patient Scheduling Medical Records Prior Authorizations Insurance Verification eClinicalWorks Microsoft Office