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Micael RibeiroMR
Open to opportunities

Micael Ribeiro

@micaelribeiro

Support engineer at Microsoft working with System Center products, including SCOM and SCVMM.

Portugal
Message

At Microsoft, I work as a Support engineer focused on System Center Products, including System Center Operations Manager (SCOM) and System Center Virtual Machine Manager (SCVMM).

Before Microsoft, I held several roles at Fujitsu, including Technical Support Product Specialist, Information Technology Service Management Manager, Incident Problem Manager, and Manager Knowledge Management. My listed skills include Azure Automation, Microsoft Intune, and Azure.

Experience

Work history, roles, and key accomplishments

MI
Current

Support engineer

Microsoft

Jul 2021 - Present (5 years 4 months)

System Center Products engineer
- System Center Operations Manager (SCOM)
- System Center Virtual Machine Manager (SCVMM)

Azure Automation Engineer

Fujitsu logoFU

Incident Problem Manager

Aug 2019 - Jul 2021 (1 year 11 months)

Worked as Incident Problem Manager at Fujitsu.

Fujitsu logoFU

Manager Knowledge Management

Aug 2019 - Jul 2021 (1 year 11 months)

Worked as Manager Knowledge Management at Fujitsu.

Fujitsu logoFU

Information Technology Service Management Manager

Jul 2019 - Jul 2021 (2 years)

Worked as Information Technology Service Management Manager at Fujitsu.

Fujitsu logoFU

IT Manager

Jul 2019 - Jul 2021 (2 years)

Worked as IT Manager at Fujitsu.

Fujitsu Portugal logoFP

Technical Support Product Specialist

May 2016 - Jul 2021 (5 years 2 months)

Worked as Technical Support Product Specialist at Fujitsu Portugal.

Education

Degrees, certifications, and relevant coursework

MI

Microsoft

Rocket Program

Jun 2026

CA

Cloud Academy

Copilot for Support (DfM/DfC)

Jan 2024

MI

Microsoft

Accessibility in Action

May 2022

LI

LinkedIn

Transition Management for Agile Environments

Jun 2022

IB

Instituto Politécnico de Bragança

Licentiate degree, Elec

2011 - 2014

Tech stack

Software and tools used professionally

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