Open to opportunities

Micael Correia

@micaelcorreia

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Creative professional with experience in project conceptualization and development.

Portugal

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What I'm looking for

I am looking for a role that allows me to leverage my creativity and project management skills in a dynamic environment focused on social impact and innovation.

I am a creative professional with a diverse background in project conceptualization and development. My experience spans various roles, including digital content review and management in the hospitality industry. At Accenture, I honed my skills in reviewing digital content related to Artificial Intelligence while providing essential support to the Quality Analyst team. My proactive approach led to the development of tools that enhanced our review processes, showcasing my ability to innovate and improve efficiency.

In addition to my corporate experience, I have a strong entrepreneurial spirit, having designed and initiated social projects aimed at addressing pressing societal issues. My role as an Independent Manager and Designer of Social Projects has allowed me to engage in meaningful work that seeks to create a positive impact on communities. I am passionate about transforming ideas into actionable plans, and I thrive in environments that challenge me to think critically and creatively.

Experience

Work history, roles, and key accomplishments

Digital Content Reviewer - Associate II

Accenture Portugal

Jan 2023 - Present (2 years 8 months)

Reviewed digital content related to Artificial Intelligence and provided Tier 1 support to the Quality Analyst (QA) team. Developed tools to enhance the review process and supported the Business Transformation team in brainstorming and developing solutions for projects and clients.

Artificial Intelligence Quality Assurance Business Transformation Content Review Process Improvement

Multifunctional Receptionist

FVFII Property Management Unipessoal, LDA

Jul 2022 - Present (3 years 2 months)

Managed cash register operations, controlled and processed invoices, and handled reception duties including reservations and customer service. Ensured efficient stock management, performed room inspections, and prepared food items for breakfast service.

Invoice Management Customer Service Stock Control HACCP MS Word MS Excel New Hotel GuestCentric ITEC On Access

Shift Manager - Operations Director

Food4Kings, Burger King Franchise

Nov 2021 - Present (3 years 10 months)

Prepared hygiene protocols, cleaned kitchen and dining areas, and managed stock and FIFO. Trained new team members, controlled critical factors for store operations, and provided customer service including home delivery app orders.

Stock Management Customer Service Operations Management

Volunteer

Angels & Dreams

Aug 2015 - Present (10 years 1 month)

Treated physical, mental, emotional, and spiritual issues using Reiki, conducting healing sessions and providing lifestyle coaching and spiritual counseling. Advised patients on well-being, posture, diet, sleep habits, and stress management, stimulating energy flow and teaching post-treatment procedures.

Reiki Healing Sessions Lifestyle Coaching Energy Healing Patient Education Communication Empathy

Volunteer

Angels & Dreams Odivelas

Aug 2015 - Present (10 years 1 month)

Treated physical, mental, emotional, and spiritual issues using Reiki, conducting healing sessions and providing lifestyle coaching. Advised patients on well-being, posture, diet, sleep habits, and stress management, stimulating energy flow to channel the body's healing responses.

Reiki Healing Sessions Lifestyle Coaching Energy Flow Stimulation

Executive Chef

Skazu Pastry Shop

Nov 2013 - Present (11 years 10 months)

Managed budgets, established collaborative relationships with kitchen staff, and recommended menu items. Ordered and received supplies, ensured proper hygiene practices, and oversaw inventory and daily product reception.

Budget Management Inventory Management Food Hygiene Pastry Production Customer Service Team Leadership

First-Line Technical Assistant

CompuQuali, Fujitsu Siemens, CGD

Nov 2008 - Present (16 years 10 months)

Provided telephone support, troubleshooting and correcting IT anomalies via Remote Desktop, and clarifying procedures. Received training on necessary software and procedures for customer contact and IT equipment, demonstrating cooperation and organization in the repair process.

Technical Support Customer Service Software Training IT Repair

Independent Manager and Designer of Social Projects

Independent

Jan 2008 - Present (17 years 8 months)

Created and designed 'Project Beyond', a theoretical socio-economic structure aimed at resolving social issues, which was approved for private funding. Currently establishing the NGO, negotiating territory, and creating departments for implementing infrastructures to build the first experimental city.

Project Conceptualization Strategic Planning Problem Solving entrepreneurship

Education

Degrees, certifications, and relevant coursework

ESMTC – Estefânia

Traditional Chinese Medicine Course, Traditional Chinese Medicine

2008 - 2008

Completed a comprehensive course in Traditional Chinese Medicine, focusing on various holistic practices. Gained expertise in Chi-Kung, Chromotherapy, and Radiesthesia.

Alvide School Group – Cascais

Professional Higher Technical Course, Technological Informatics

2008 - 2008

Grade: Programming Basics (BP) – 12, Information Technologies (TI) – 16, Networks (PMMREI) – 16, Technological Project (PROJT) – 16, Internship – 18, Technological Aptitude Project (PAT) – 16

Activities and societies: Completed an internship in Assembly and Maintenance of IT Equipment at Cascais City Council (C.M.C) from January 14, 2008, to April 16, 2008, totaling 216 hours. The Technological Aptitude Project (PAT) focused on Computer Networks, demonstrating skills in creating, maintaining, and securing computer networks.

Completed the Technological Informatics Course, focusing on programming, information technologies, and networks. Achieved high grades in technical subjects including Programming Basics, Information Technologies, Networks, and Technological Project.