Mia Vickers
@miavickers
Engagement Coordinator passionate about enhancing student experiences.
What I'm looking for
I am an Engagement Coordinator with a strong background in enhancing student experiences through effective communication and collaboration. Currently, I work at ReUp Education, where I schedule and coordinate high-volume meetings between students and Success Coaches, ensuring that each interaction is meaningful and productive. My role involves maintaining detailed records using CRM tools and collaborating cross-functionally to resolve student issues, which has significantly improved engagement and scheduling efficiency.
Previously, I served as a Development Coordinator at Daughters of Resilience, where I led fundraising efforts and developed financial strategies to ensure the sustainability of our initiatives. Building relationships with potential donors and community partners was crucial to our success. Additionally, my experience as a Lead Guide at Bonobos allowed me to hone my skills in customer service and team leadership, driving sales goals while providing personalized styling consultations that fostered brand loyalty.
Experience
Work history, roles, and key accomplishments
Engagement Coordinator
ReUp Education
Jul 2024 - Present (1 year)
Scheduled and coordinated a high volume of meetings between students and Success Coaches, maintaining detailed records using CRM tools and internal systems. Collaborated cross-functionally with coaches and university resources to resolve student issues and streamlined communication strategies to improve engagement and scheduling efficiency.
Development Coordinator
Daughters of Resilience
Sep 2024 - Present (10 months)
Led comprehensive fundraising efforts, including the planning, execution, and evaluation of various campaigns. Developed and managed financial strategies to ensure the sustainability of the organization's initiatives, while building strong relationships with potential donors, sponsors, and community partners.
Lead Guide
Bonobos
Jan 2024 - Present (1 year 6 months)
Led daily floor operations, coached team members, and consistently drove sales goals within a high-touch, appointment-based retail environment. Provided personalized styling consultations tailored to customer lifestyles and preferences, creating confident and loyalty-building shopping experiences.
Customer Service Specialist
Interior Define
May 2022 - Present (3 years 2 months)
Facilitated status updates to customers and vendors via email and live channels, coordinating communication between internal partners, vendors, and the delivery team. Tracked, escalated, and resolved customer order quality issues using multiple platforms, delivering creative problem-solving for merchandise complications.
Merchandise Data Analysis Intern
Emory University and Hospital
May 2021 - Present (4 years 2 months)
Extracted critical data from patient charts, NIH research, abstracts, and patient files for analysis. Collaborated weekly with the analysis team, providing overviews of collected variables including intubation, nurse shift changes, resuscitation, pre-existing conditions, and COVID-19 diagnosis.
Education
Degrees, certifications, and relevant coursework
Georgia State University
B.A., Political Science
Studied Political Science with a concentration in Pre-Law at Georgia State University. Gained foundational knowledge in political systems, legal frameworks, and public policy.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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