At H-E-B, I've progressed from cashier to personal shopper by meeting key performance indicators for units per hour, items per minute, and customer satisfaction.
I create welcoming, accessible experiences for diverse customers, listen closely to concerns, and identify practical solutions. I also collaborate with partners to verify order accuracy and support workplace safety in high-traffic areas.
I'm completing a Bachelor of Science in Behavioral Sciences at the University of Houston-Clear Lake, where I researched nature-oriented community spaces and designed an accessible community-space proposal focused on mental well-being, social connection, reduced crime, and educational attainment.
