Mfundo Damara
@mfundodamara
IT graduate at Trinityhouse Centurion who supported 100+ staff and students with hardware, software, and network issues.
South AfricaWhat I'm looking for
At Trinityhouse Centurion, I provided first-line technical support to staff and students, resolving hardware, software, and network connectivity issues.
I troubleshot LAN and Wi-Fi, printer, and application issues, and logged incidents through a ticketing system.
I also assisted with computer setup, configuration, user accounts, and routine maintenance to keep labs and classrooms running.
I hold a National Diploma in IT (Network Systems) from Boston City Campus. I’m pursuing CompTIA Network+, CompTIA Security+, and Cisco CCNA certifications, and have developed Java applications and responsive web pages as part of my academic work.
Experience
Work history, roles, and key accomplishments
Technical Support Assistant
Trinityhouse Centurion
May 2025 - Nov 2025 (6 months)
Provided first-line technical support to 100+ staff and students, resolving hardware, software, and network connectivity issues. Assisted with computer setup, configuration, user accounts, and routine maintenance.
Education
Degrees, certifications, and relevant coursework
Boston City Campus
Advanced Diploma, Adaptive Leadership
Advanced Diploma in Adaptive Leadership (E-Learning) in progress at NQF Level 7. Fully available for full-time work.
Boston City Campus
National Diploma, Information Technology
National Diploma in Information Technology with a focus on Network Systems, Systems Support, and Troubleshooting. SAQA accredited at NQF Level 6.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
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