Trust & Safety and Quality Assurance professional with 7 years of experience at ByteDance/TikTok. Skilled in content moderation, quality analysis, policy compliance, and performance improvement. Fluent in French and English. Seeking remote opportunities in Trust & Safety, QA, Content Moderation, and AI Data Annotation.
MM
Looking for a job
Meryem Mouyh
@meryemmouyh
Quality Analyst at TikTok/ByteDance who analyzed moderation quality gaps and proposed clearer decision criteria.
SpainWhat I'm looking for
At TikTok/ByteDance, I conducted quality audits of content moderation decisions and analyzed quality gaps using Root Cause Analysis, including the 5 Why methodology. I monitored quality and operational KPIs and prepared weekly reports on results, errors, and performance trends.
I collaborated with Operations, Policy Makers, and Advisors on calibrations and proposed recommendations to make decision criteria more objective and consistent across markets. Earlier, at LYDEC, I contributed to an environmental management system initiative connected to ISO 14001 certification.
Experience
Work history, roles, and key accomplishments
Conducted quality audits to assess compliance of moderation decisions with internal policies and quality standards. Analyzed quality gaps and performed Root Cause Analysis (RCA) using the 5 Whys methodology.
Reviewed and moderated content in accordance with platform policies and standards. Made moderation decisions in a high-volume environment while meeting quality and productivity targets.
VA
English-speaking Account Coordinator
Valvtec
Jan 2018 - Jul 2018 (6 months)
Handled customer requests and technical specifications for the supply of industrial valves. Monitored quotations, orders, manufacturing lead times and deliveries.
Final-year Internship - Quality / HSE
Lydec
Feb 2017 - Jul 2017 (5 months)
Contributed to the implementation of an Environmental Management System as part of an ISO 14001 certification initiative. Participated in the preparation of the environmental analysis and identified risks and opportunities.
Education
Degrees, certifications, and relevant coursework
Hassan II University
Specialized Master's Degree, Process Engineering and Quality Management
2015 - 2017
Specialized Master's degree in Process Engineering and Quality Management from Hassan II University, Faculty of Sciences Ain Chock, Casablanca.
Hassan II University
Bachelor's Degree, Physical Sciences
2013 - 2014
Bachelor's degree in Physical Sciences with an Energy Engineering track from Hassan II University, Casablanca.
Hassan II University
DEUG, Physics
2012 - 2012
Two-year University Degree (DEUG) in Physics from Hassan II University, Casablanca.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
SpainAuthorized to work in
Salary expectations
40k+ EUR
Job categories
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