Open to opportunities

ale tercero

@aletercero

Message

Quality & Environmental Manager using data analytics to improve processes and ISO performance.

Spain

Message

What I'm looking for

I’m looking to lead quality and environmental management with strong data analytics—driving ISO 14001:2015, coaching teams, improving processes, and delivering measurable KPI results in a collaborative, well-supported environment.

I’m an Industrial Engineer turned Quality & Environmental Manager with 5+ years of experience in process improvement, quality management, and data analytics across industrial and international environments. I’m currently heading the Quality & Environmental Management department at Algaher, driving ISO 14001:2015 implementation in close collaboration with the team, from building the system to operationalizing documentation, procedures, and reporting.

I lead internal audits and track corrective and preventive actions, while monitoring environmental KPIs and preparing compliance reports for management. Previously, I managed production operations, coordinated digital transformation projects, and supported compliance and continuous improvement initiatives—bringing a practical, data-driven mindset shaped by an MSc in Big Data & Business Analytics and hands-on experience in fully English-speaking environments.

Experience

Work history, roles, and key accomplishments

Current

Quality & Environmental Manager

Current

Algaher

Mar 2026 - Present (4 months)

Head the Quality & Environmental Management department and leads ISO 14001:2015 environmental management system implementation. Manages environmental documentation, training, internal audits, corrective/preventive actions, and environmental KPIs reporting.

Quality Documentation Training Internal Audit Compliance Reporting People Management

Production Manager

Algaher

Sep 2025 - Feb 2026 (5 months)

Supervises daily production area operations and monitors production KPIs to produce operational reports for senior management. Identifies workflow and cycle-time improvement opportunities while coordinating cross-functional teams to ensure quality and on-time delivery.

Production Operations KPIs Operational Reporting Cross functional Coordination Quality Standards On Time Delivery

Project & Business Analyst

EssilorLuxottica

Nov 2024 - Sep 2025 (10 months)

Analyzes commercial data and supports digital transformation projects to optimize processes and e-commerce. Assists compliance initiatives, document control, continuous improvement programmes, and trains internal teams on new processes and regulatory updates.

SAP Microsoft 365 Commercial Data Analysis Digital Transformation Process Improvement Compliance Support Document Control Continuous Improvement

Operations Specialist

Homeclub

May 2024 - Nov 2024 (6 months)

Managed home insurance claims across a diverse property portfolio and monitored service KPIs. Supported process automation through ERP system API integrations and performed customer segmentation and retention analysis.

KPIs Executive Reporting ERP Integration Process Automation Customer Segmentation Retention Analysis

Process Improvement Analyst

Empresa Portuaria Nacional

Aug 2021 - Mar 2024 (2 years 7 months)

Designed process flow diagrams and conducted time-and-motion studies, contributing to a reduction in response times. Performed quality monitoring across administrative and financial processes and supported financial control and logistics coordination for executed projects.

Process Flow Time Studies Process Improvement Quality monitoring Financial Control Logistics Coordination

Tech Support Specialist

Ibex (for Toast Inc.)

Jul 2020 - Jul 2021 (1 year)

Served as the primary point of contact between Toast Inc. and clients in a fully English-speaking environment. Provided technical support for software and hardware issues under high-pressure conditions using Sales CRM, and assisted with payroll and POS-related software (Toast POS).

Technical Support CRM Payroll Support Customer Support