Open to opportunities

Mercy Wanjiku Mwaura

@mercywanjikumwaura

Message

Entry-level virtual assistant skilled in administrative support and remote operations.

Kenya

Message

What I'm looking for

I seek remote or internship entry-level virtual assistant roles where I can apply administrative, research, and customer-support skills while growing in a collaborative, remote-first environment.

I am an entry-level virtual assistant trained at ALX Africa with hands-on experience in remote administrative support and customer-facing simulations.

I have practical experience managing sample email inboxes and calendars, conducting online research, preparing structured reports, and organizing cloud-based file systems.

I am familiar with Google Workspace, Microsoft Office, task management tools (Trello, Asana, Notion), communication platforms (Zoom, Google Meet, Slack, WhatsApp), and AI productivity tools such as ChatGPT.

I bring strong written communication, attention to detail, time management, and a dependable, self-motivated work ethic; I am open to internships, entry-level, and remote virtual assistant roles.

Experience

Work history, roles, and key accomplishments

Virtual Assistant

ALX Africa

Completed ALX Africa virtual assistant training and performed hands-on administrative support projects including email and calendar management, data entry, and customer chat/email responses; improved document organization and reporting efficiency during simulations.

Calendar Management Data Entry Online Research Google Workspace Microsoft Office Trello Customer Support File Management

Education

Degrees, certifications, and relevant coursework

ALX Africa

Certificate, Virtual Assistance

Activities and societies: Hands-on training projects including managing sample inboxes and calendars, conducting online research, preparing reports, organizing cloud files, and responding to simulated customer inquiries.

Completed a Virtual Assistant training program covering email and calendar management, data entry, online research, document preparation, and remote work practices.