Mercy Olanrewaju
@mercyolanrewaju
Customer-focused business administration graduate skilled in client service and operations.
What I'm looking for
I am a B.Sc. Business Administration graduate with practical experience in retail operations, customer service, and administrative support. I have worked as a cashier, supervisor, and secretary across retail and legal environments, where I managed transactions, handled client inquiries, and coordinated day-to-day operations.
At Westmead Supermarket I supervised a customer service team, trained staff, and ensured accurate, efficient transaction processing; at Zartech Hyperloop I operated POS systems and managed returns and refunds. My earlier role supporting a legal practitioner strengthened my organizational skills, scheduling, and client liaison capabilities.
I bring strong communication, time management, adaptability, and teamwork skills, and I perform well with minimal supervision. I am results-driven, safety-aware, and focused on delivering exceptional client experiences that build loyalty.
Experience
Work history, roles, and key accomplishments
Cashier
Zartech Hyperloop
Apr 2025 - Sep 2025 (5 months)
Processed transactions and operated POS, handled returns/exchanges/refunds, and provided customer service resolving enquiries to maintain smooth retail operations.
Supervisor / Cashier
Westmead Supermarket
Apr 2024 - Mar 2025 (11 months)
Supervised customer service team while processing transactions as cashier during NYSC; resolved client inquiries and improved customer satisfaction and loyalty.
Secretary
Adeola Legal Practitioner
Feb 2016 - Aug 2017 (1 year 6 months)
Provided administrative support for legal practice by coordinating schedules, maintaining physical and digital files, and liaising with clients on case updates.
Education
Degrees, certifications, and relevant coursework
Ahmadu Bello University
Bachelor of Science, Business Administration
2018 - 2023
Grade: Second Class (Honors) Lower Division
Completed a Bachelor of Science in Business Administration with Second Class (Lower Division) at Ahmadu Bello University from 2018 to 2023.
Availability
Location
Authorized to work in
Job categories
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