Betilia Ibitoye
@betiliaibitoye
Detail-oriented retail and front-of-house professional driving operational excellence.
NigeriaWhat I'm looking for
I am a detail-oriented retail and front-of-house professional with over 3 years' experience across retail operations, front desk management, cash handling, stock control, and customer service. I consistently reconcile daily cash and POS transactions with 95–100% accuracy, resolve 90%+ of customer issues at first contact, and support timely sales and operational reporting for management decisions.
I have progressed from cashier and front-desk roles to Assistant Branch Supervisor, where I supervise staff, plan rosters, drive sales targets, manage merchandising and stock controls, and support loss-prevention and inventory accuracy. I bring a calm, professional client-facing approach, practical Excel/Google Sheets skills, and a track record of improving scheduling efficiency and reducing stock variances.
Experience
Work history, roles, and key accomplishments
Assistant Branch Supervisor
Atreos Retail Platform Limited
Jun 2025 - Present (7 months)
Drive branch sales and supervise staff to meet targets, improve merchandising and stock controls, and deliver timely daily/weekly/monthly sales reports while resolving escalated customer issues.
Sales Associate
Atreos Retail Platform Limited
Apr 2024 - Jun 2025 (1 year 2 months)
Provided front-of-house service, processed payments and refunds with accurate daily reconciliation, maintained displays and supported stock replenishment to improve customer retention.
Front Desk Administrative Officer
Lawlinks Legal Practitioners
May 2020 - Apr 2024 (3 years 11 months)
Managed front desk operations including appointment scheduling, visitor flow, payments and records, and resolved client complaints to maintain professional service standards.
Cashier
Betamart Supermarket
Mar 2017 - Oct 2019 (2 years 7 months)
Handled cash, card and electronic payments with accurate daily reconciliation and supported inventory tracking and loss prevention in a high-traffic supermarket environment.
Education
Degrees, certifications, and relevant coursework
UIUniversity of Ilorin
Bachelor of Science, Health Education
Bachelor of Science in Health Education from the University of Ilorin.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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