JULIET MWANIKI
@julietmwaniki
Highly organized and detail-oriented Virtual Assistant
What I'm looking for
As a seasoned Virtual Assistant with over 5 years of experience, I have honed my skills in providing comprehensive administrative support to businesses and executives. My proficiency in a variety of office management tools and eCommerce platforms has enabled me to deliver high-quality work under tight deadlines. With excellent communication skills and a proactive approach to problem-solving, I am confident in my ability to contribute to the success of any organization.
Throughout my career, I have demonstrated my expertise in administrative support, data entry and analysis, lead generation research, and eCommerce management. I am well-versed in using tools such as Slack, Asana, Google Drive, Zapier, Shopify, Klaviyo, and LastPass to streamline workflows and enhance productivity.
I am a certified Virtual Assistant with a strong educational background, including a Bachelor of Business Administration from the University of Nairobi and certifications in Google Analytics and Data Entry Tools & Techniques. I am eager to bring my skills and experience to a dynamic team where I can continue to grow professionally and contribute to the organization's success.
Experience
Work history, roles, and key accomplishments
Virtual Assistant Freelance
Freelance
Jan 2019 - Present (6 years 6 months)
Provided virtual administrative support to various clients, including managing emails, scheduling appointments, and handling customer inquiries. Conducted lead generation research and maintained customer databases, increasing client leads by 30%. Assisted in eCommerce operations on platforms like Shopify and Amazon.
eCommerce Assistant
Sky Tours and Car Hire
Jun 2016 - Jan 2019 (2 years 7 months)
Managed product listings, updated inventory, and processed orders on Shopify and Amazon. Created and optimized email marketing campaigns using Klaviyo, resulting in a 20% increase in customer engagement. Provided customer support through email and live chat.
Administrative Assistant
Motorzilla Ltd
Apr 2014 - Jan 2016 (1 year 9 months)
Handled administrative tasks including data entry, scheduling, and document management. Coordinated meetings and events, ensuring all logistical details were managed efficiently.
Education
Degrees, certifications, and relevant coursework
JULIET hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
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