JULIET MWANIKIJM
Open to opportunities

JULIET MWANIKI

@julietmwaniki

Highly organized and detail-oriented Virtual Assistant

Kenya
Message

What I'm looking for

I am looking for a dynamic team where I can contribute to the organization's success while continuing to grow professionally.

As a seasoned Virtual Assistant with over 5 years of experience, I have honed my skills in providing comprehensive administrative support to businesses and executives. My proficiency in a variety of office management tools and eCommerce platforms has enabled me to deliver high-quality work under tight deadlines. With excellent communication skills and a proactive approach to problem-solving, I am confident in my ability to contribute to the success of any organization.

Throughout my career, I have demonstrated my expertise in administrative support, data entry and analysis, lead generation research, and eCommerce management. I am well-versed in using tools such as Slack, Asana, Google Drive, Zapier, Shopify, Klaviyo, and LastPass to streamline workflows and enhance productivity.

I am a certified Virtual Assistant with a strong educational background, including a Bachelor of Business Administration from the University of Nairobi and certifications in Google Analytics and Data Entry Tools & Techniques. I am eager to bring my skills and experience to a dynamic team where I can continue to grow professionally and contribute to the organization's success.

Experience

Work history, roles, and key accomplishments

FR
Current

Virtual Assistant Freelance

Freelance

Jan 2019 - Present (6 years 6 months)

Provided virtual administrative support to various clients, including managing emails, scheduling appointments, and handling customer inquiries. Conducted lead generation research and maintained customer databases, increasing client leads by 30%. Assisted in eCommerce operations on platforms like Shopify and Amazon.

SH

eCommerce Assistant

Sky Tours and Car Hire

Jun 2016 - Jan 2019 (2 years 7 months)

Managed product listings, updated inventory, and processed orders on Shopify and Amazon. Created and optimized email marketing campaigns using Klaviyo, resulting in a 20% increase in customer engagement. Provided customer support through email and live chat.

Education

Degrees, certifications, and relevant coursework

JULIET hasn't added their education

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Tech stack

Software and tools used professionally

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JULIET MWANIKI - Virtual Assistant Freelance - Freelance | Himalayas