Looking for a job

Mel Sanchez

@melsanchez

Senior consultant at Esemtia connecting education clients with digital platforms and supporting implementation and adoption.

Spain

Message

What I'm looking for

I’m focused on applying emerging technologies and artificial intelligence to improve productivity, customer experience, decision-making, and business processes in digital transformation environments.

At Esemtia, I consult with educational centers on digital platforms and client operations. I develop projects in vocational training and early childhood education, support implementation, and train administrators and users.

At ThyssenKrupp Elevadores, I managed marketing, CRM, and a €3 million marketing budget. I directed projects involving the website, customer extranet, sales tools, and new products from design and patent through market launch.

At MSL Software (IBM), I was responsible for technology projects for Olympic and Paralympic sports. For Sydney 2000, I coordinated with IBM and the International Olympic Committee on functionality and oversaw connectivity testing, installation, and integration.

Across my work in business development, marketing, and technology, I’ve connected customer needs with practical solutions, from application testing and platform implementation to training and adoption. I’m currently focused on applying emerging technologies and artificial intelligence to improve productivity, customer experience, decision-making, and business processes.

Experience

Work history, roles, and key accomplishments

Current

Senior Consultant

Current

Esemtia

Feb 2014 - Present (12 years 9 months)

Consulting and service management for educational centers, focusing on digital platforms and client operations. Development of new projects in vocational training and early childhood education, including platform implementation, training, and support.

Consulting Project Management Platform Implementation Client Operations Training Digital Transformation

Applications Analyst

Santander Operations Retail

Feb 2013 - Nov 2013 (9 months)

Defined, planned, and executed functional and technical tests. Designed test plans and participated in the integration of Banesto and new functionalities.

Testing Test Planning Integration Functional Analysis

Head of Marketing Department

ThyssenKrupp Elevadores

Mar 2007 - Feb 2012 (4 years 11 months)

Managed a marketing budget of 3 million euros, defined commercial objectives, and managed CRM including customer segmentation, sales, and reporting. Led marketing strategy, promotions, communication, corporate image, and internal marketing, and directed projects for CRM, web, extranet, showroom, sales tools, and new product development.

Marketing Strategy CRM Budget Management Product Development Web Management Project Management Market Analysis Reporting

Marketing Department Technician

ThyssenKrupp Elevadores

Jun 2003 - Mar 2007 (3 years 9 months)

Evolved within the marketing area, participating in CRM, e-commerce, and commercial tools initiatives.

CRM Ecommerce Marketing

Marketing Department

Network Centric Software

Jan 2002 - Nov 2002 (10 months)

Launched products and new functionalities, developed marketing strategies, managed corporate web, and held commercial meetings to identify customer needs.

Product Launch Marketing Strategy Web Management Customer Needs Analysis

Project Manager

IECISA (Informática El Corte Inglés)

Jun 2001 - Jan 2002 (7 months)

Managed application versions, functionalities, and requirements, coordinated implementations and deliveries, and handled client relations and contractual follow-up.

Project Management Version Control Client Relations Contract Management

Sport Expert · IT Services

MSL Software (IBM)

Jun 1998 - Jun 2001 (3 years)

Responsible for technological projects for various Olympic and Paralympic sports, including analysis, creation, testing, and delivery of applications. Supervised technology for the Sydney 2000 Olympic Games and managed IT processes for Handball and Powerlifting.

Project Management Application Development Testing Integration Client Negotiation Olympic Technology