
Melody Anne Gatchalian
@melodyannegatchalian
Administrative Assistant with customer service and healthcare experience, keeping school records organized and supporting clinic operations.
What I'm looking for
At SACRED HEART SCHOOL-SUN VALLEY, I handled administrative tasks, marketing, and promotion of school programs. I updated school documents and employee records, performed basic bookkeeping, and responded to enrollee inquiries.
At ASIAN HOSPITAL AND MEDICAL CENTER, I handled clinic administration, physicians’ schedules, patient appointments, and insurance eligibility. I also worked in customer service for US healthcare and telecommunications accounts, updating client data and responding to billing and claims inquiries.
Experience
Work history, roles, and key accomplishments
Customer Service Representative/Quality Analyst
Teleperformance Philippines
Oct 2019 - Jun 2021 (1 year 8 months)
Handled US Healthcare Account, managed incoming calls, encoded and updated client data, and addressed billing inquiries and claims.
Customer Service Representative
IBEX Global Solutions
Jun 2019 - Oct 2019 (4 months)
Handled US Telecommunications Account, managed incoming calls, encoded and updated client data, and addressed billing inquiries and payments.
Administrative Assistant
Sacred Heart School-Sun Valley
Apr 2012 - Jun 2019 (7 years 2 months)
Handled administrative tasks, marketing, and promotion of school programs. Updated and organized school documents and employee records, and performed basic bookkeeping tasks.
School Nurse/Teacher Assistant
Maria Montessori Foundation
May 2010 - Nov 2011 (1 year 6 months)
Managed clinic operations, provided first aid, updated medicine stock, and assisted in classroom setup for preschoolers.
Clinic Nurse/Medical Secretary
Asian Hospital and Medical Center
Dec 2008 - May 2009 (5 months)
Managed administrative tasks in a clinical setting, including physician schedules, patient appointments, and insurance coverage verification.
Pharmacy Assistant
Watsons Personal Care Stores
Aug 2006 - Jan 2007 (5 months)
Assisted customers, verified discount eligibility, and managed stock inventory and promotions.
Education
Degrees, certifications, and relevant coursework
University of the Philippines Open University
Professional Teacher Certificate, Education
2011 -
Pursuing a Professional Teacher Certificate since November 2011.
Adventist University of the Philippines
Bachelor of Science in Nursing, Nursing
Completed a Bachelor of Science in Nursing in 2006.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Interested in hiring Melody Anne?
You can contact Melody Anne and 90k+ other talented remote workers on Himalayas.
Message Melody AnneGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
