Jokko Keith Servando

At Skyline Hospital and Medical Center – Health Maintenance Organization, I processed daily patient transactions for procedures, doctor consultations, and diagnostic services.

I also addressed patient inquiries about medical and administrative services and acted as a liaison between health insurance providers and the hospital.

Using MS Excel, I maintained patient census tracking and achieved 100% data accuracy across daily operational reports.

My experience also includes coordinating appointments, managing inbox correspondence, organizing documentation, and maintaining digital records with office and collaboration tools.