Open to opportunities

Kye McCoy User

@kyemccoyuser

Message

Detail-oriented administrative assistant with strong customer service skills.

United States

Message

What I'm looking for

I am seeking a role that allows me to leverage my administrative skills in a supportive and dynamic environment, with opportunities for growth and development.

As an experienced administrative assistant, I thrive in fast-paced environments where I can utilize my organizational skills and attention to detail. Currently, I work at Pretty She Is Retail, where I manage data entry for sales reports, assist with payroll, and maintain effective communication through an associate hotline. My role requires me to handle various transactions, ensuring accuracy in payments and pricing, which has honed my numerical skills and ability to work under pressure.

Previously, I served as a Healthcare Representative at Maximus, where I responded to patient inquiries and assisted with insurance claims and appointment scheduling. My commitment to providing exceptional customer service has consistently resulted in high patient satisfaction. Additionally, my experience as a Pharmacy Helper at Walgreens allowed me to develop a strong understanding of pharmaceutical operations and patient care, further enhancing my ability to support healthcare professionals and clients alike.

Experience

Work history, roles, and key accomplishments

Current

Administrative Assistant

Current

Pretty She Is Retail

Mar 2024 - Present (1 year 3 months)

Managed comprehensive data entry for sales reports and utilized attendance data to forecast staffing needs. Assisted with payroll processing, maintained an associate hotline, and handled various payment methods including cash, checks, and credit cards.

Data Entry Sales Reporting Payroll Administration Customer Service Payment Processing Office Management Microsoft Office

Healthcare Representative

Maximus

Jun 2023 - Present (2 years)

Responded to patient inquiries regarding services, treatment options, and insurance coverage, ensuring high levels of customer satisfaction. Provided pre-authorization for medical treatments, prepared accurate insurance claim forms, and assisted patients with appointment scheduling and healthcare planning.

Insurance Authorization Scheduling Customer Service

Pharmacy Helper

Walgreens

Sep 2022 - Present (2 years 9 months)

Maintained accurate patient files, managed pharmaceutical supply orders, and operated the cash register for transactions. Assisted pharmacists with medication preparation, packaging, and labeling, while also handling inventory checks and proper disposal of expired medications.

Pharmacy Operations

Desk Clerk

Hampton Inn

Feb 2021 - Present (4 years 4 months)

Greeted guests, managed check-ins and check-outs, and processed payments efficiently. Provided comprehensive information on services and amenities, oversaw office budgeting, and maintained meticulous records and inventory levels.

Guest Service Payment Processing Customer Service Budget Management

Education

Degrees, certifications, and relevant coursework

Corinth Holders HS

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge across various subjects. Prepared for further academic pursuits or entry into the workforce.