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Melissa Smith

@melissasmith11

Transportation coordinator at Wallenius Wilhelmsen who verified heavy-equipment orders and prepared shipments.

At Wallenius Wilhelmsen, I verified orders for heavy construction equipment pickups, entered shipping information, and prepared dispatch paperwork. I worked with yard personnel to help keep machine shipments on schedule.

At Veterans Express, I coordinated container traffic, tracked driver routes, and updated load and port-pickup information in the TMS. Earlier, I recruited CDL drivers at STANDINGTALLTRANSPO and owned MS Logistics Services, finding freight for owner-operators and handling driver paperwork.

Experience

Work history, roles, and key accomplishments

Administrative Assistant/Dispatcher

Wallenius Wilhelmsen

Apr 2024 - Aug 2026 (2 years 4 months)

Maintained office operations and provided clerical support for shipping, receiving, and customer service. Ensured accurate data entry, verified orders, and coordinated with yard personnel to meet shipping requirements.

One Solution SAP Excel Data Entry Dispatch Customer Service Shipping Receiving Communication Skills Problem Solving

Manager

Standing Tall Transpo

May 2023 - Apr 2024 (11 months)

Managed recruiting, hiring, and orientation for CDL drivers, ensuring compliance with safety and DOT regulations. Handled payroll, dispatch backup, and driver communication.

Recruitment Indeed Facebook Interviewing Drug Testing Background Checks DOT Compliance Payroll Dispatch Google Sheets Microsoft Word Marketing Problem Solving Tracking Systems Email Organization

Traffic Coordinator for Containers

Veterans Express

Feb 2022 - May 2023 (1 year 3 months)

Monitored driver routes and statuses, coordinated schedules, and entered data into TMS. Ensured customs and agent releases, updated TMS with load information, and communicated with customers regarding delays.

Containers 喘息服務（GA碼）TMS Data Entry Dispatch Customer Service Communication Skills Scheduling Customs Steamship Lines Agent Releases Phone Email Text Chat

Administrative Assistant

JIT Warehouse & Logistics (Jibe Staffing Services)

Feb 2020 - Jan 2022 (1 year 11 months)

Checked in and out drivers, answered phone calls, and managed inventory control using Excel. Processed cargo release orders and cut BOLs using 3PL system.

Excel 3PL Inventory Control Cargo Release BOLs Gmail Customer Service Communication Skills

Warehouse Associate

Express Professionals Employment Agency

Mar 2019 - Dec 2020 (1 year 9 months)

Worked as a scanner/verifier, priced and packed merchandise for shipment when needed.

Scanning Verification Pricing Packing Shipping

Professional Residential Cleaner

M & S Cleaning Services

Feb 2017 - May 2020 (3 years 3 months)

Owned and operated a residential cleaning service, cleaning customers' houses and ensuring satisfaction. Managed an average of 15 houses weekly or bi-weekly, offering deep and regular cleaning.

Cleaning Customer Satisfaction Time Management Organization

Owner

Dispatcher MS Logistics Services

Jul 2016 - Feb 2019 (2 years 7 months)

Owned and operated a logistics dispatching service, finding freight for owner operators and interacting with brokers and customers. Managed accounting, invoicing, and driver paperwork.